@import url('https://fonts.googleapis.com/css2?family=Cormorant+Garamond:wght@400;500;600;700&family=Proza+Libre:wght@400;500;600;700&display=swap');

:root {
  --color-bg-primary: #ffffff;
  --color-bg-secondary: #fff1f2;
  --color-bg-tertiary: #ffe4e6;
  --color-bg-card: #ffffff;

  --color-text-primary: #1c1917;
  --color-text-secondary: #57534e;
  --color-text-muted: #a8a29e;

  --color-primary: #e11d48;
  --color-primary-hover: #be123c;
  --color-primary-light: #fce7eb;
  --color-primary-lighter: #fdf2f6;
  
  --color-secondary: #f43f5e;
  --color-secondary-light: #fce8ed;
  --color-secondary-lighter: #fdf5f8;

  --color-success: #059669;
  --color-success-light: #d1fae5;
  --color-warning: #d97706;
  --color-warning-light: #fef3c7;
  --color-danger: #dc2626;
  --color-danger-light: #fee2e2;

  --color-border: #f5f5f4;
  --color-border-light: #fafaf9;
  --color-shadow: rgba(28, 25, 23, 0.08);
  --color-shadow-lg: rgba(28, 25, 23, 0.12);

  --font-primary: 'Proza Libre', sans-serif;
  --font-heading: 'Cormorant Garamond', serif;

  --spacing-xs: 0.25rem;
  --spacing-sm: 0.5rem;
  --spacing-md: 1rem;
  --spacing-lg: 1.5rem;
  --spacing-xl: 2rem;
  --spacing-2xl: 3rem;
  --spacing-3xl: 4rem;
  --spacing-4xl: 6rem;

  --radius-sm: 4px;
  --radius-md: 8px;
  --radius-lg: 12px;
  --radius-xl: 16px;
  --radius-full: 9999px;

  --shadow-sm: 0 1px 2px 0 var(--color-shadow);
  --shadow-md: 0 4px 6px -1px var(--color-shadow);
  --shadow-lg: 0 10px 15px -3px var(--color-shadow-lg);
  --shadow-xl: 0 20px 25px -5px var(--color-shadow-lg);

  --transition-fast: 150ms cubic-bezier(0.4, 0, 0.2, 1);
  --transition-base: 250ms cubic-bezier(0.4, 0, 0.2, 1);
  --transition-slow: 350ms cubic-bezier(0.4, 0, 0.2, 1);

  --line-height-tight: 1.2;
  --line-height-normal: 1.5;
  --line-height-relaxed: 1.75;

  --letter-spacing-tight: -0.02em;
  --letter-spacing-normal: 0em;
  --letter-spacing-wide: 0.04em;
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  background: var(--color-bg-primary);
  color: var(--color-text-primary);
  font-family: var(--font-primary);
  font-size: 16px;
  line-height: var(--line-height-normal);
  font-weight: 400;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

h1, h2, h3, h4, h5, h6 {
  font-family: var(--font-heading);
  font-weight: 600;
  line-height: var(--line-height-tight);
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-lg);
}

h1 {
  font-size: clamp(2.5rem, 5vw, 4.5rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
}

h2 {
  font-size: clamp(2rem, 4vw, 3.5rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
}

h3 {
  font-size: clamp(1.5rem, 3vw, 2.5rem);
  font-weight: 600;
  letter-spacing: var(--letter-spacing-tight);
}

h4 {
  font-size: 1.5rem;
  font-weight: 600;
}

h5 {
  font-size: 1.25rem;
  font-weight: 600;
}

h6 {
  font-size: 1.125rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: var(--letter-spacing-wide);
}

p {
  margin-bottom: var(--spacing-md);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

p:last-child {
  margin-bottom: 0;
}

a {
  color: var(--color-primary);
  text-decoration: none;
  transition: color var(--transition-fast);
  font-weight: 500;
}

a:hover {
  color: var(--color-primary-hover);
  text-decoration: underline;
}

a:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
  border-radius: var(--radius-sm);
}

strong, b {
  font-weight: 600;
  color: var(--color-text-primary);
}

em, i {
  font-style: italic;
}

ul, ol {
  margin-bottom: var(--spacing-md);
  margin-left: var(--spacing-lg);
}

li {
  margin-bottom: var(--spacing-sm);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

blockquote {
  border-left: 4px solid var(--color-primary);
  padding-left: var(--spacing-lg);
  margin: var(--spacing-lg) 0;
  color: var(--color-text-secondary);
  font-style: italic;
  line-height: var(--line-height-relaxed);
}

code, pre {
  background: var(--color-bg-secondary);
  border-radius: var(--radius-md);
  font-family: 'Courier New', monospace;
  font-size: 0.875rem;
}

code {
  padding: 2px 6px;
  color: var(--color-primary);
}

pre {
  padding: var(--spacing-md);
  overflow-x: auto;
  margin-bottom: var(--spacing-md);
}

pre code {
  background: none;
  padding: 0;
  color: var(--color-text-primary);
}

button, [role="button"] {
  font-family: var(--font-primary);
  font-size: 1rem;
  font-weight: 600;
  border: none;
  border-radius: var(--radius-lg);
  padding: var(--spacing-md) var(--spacing-lg);
  cursor: pointer;
  transition: all var(--transition-fast);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--spacing-sm);
  text-decoration: none;
}

button:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
}

button:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.btn-primary {
  background: var(--color-primary);
  color: #ffffff;
}

.btn-primary:hover:not(:disabled) {
  background: var(--color-primary-hover);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.btn-primary:active:not(:disabled) {
  transform: translateY(0);
}

.btn-secondary {
  background: var(--color-secondary);
  color: #ffffff;
}

.btn-secondary:hover:not(:disabled) {
  background: #ec2655;
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.btn-secondary:active:not(:disabled) {
  transform: translateY(0);
}

.btn-outline {
  background: transparent;
  color: var(--color-primary);
  border: 2px solid var(--color-primary);
}

.btn-outline:hover:not(:disabled) {
  background: var(--color-primary-light);
  border-color: var(--color-primary-hover);
  color: var(--color-primary-hover);
}

.btn-ghost {
  background: transparent;
  color: var(--color-primary);
}

.btn-ghost:hover:not(:disabled) {
  background: var(--color-primary-light);
}

.btn-success {
  background: var(--color-success);
  color: #ffffff;
}

.btn-success:hover:not(:disabled) {
  background: #047857;
  box-shadow: var(--shadow-md);
}

.btn-warning {
  background: var(--color-warning);
  color: #ffffff;
}

.btn-warning:hover:not(:disabled) {
  background: #b45309;
  box-shadow: var(--shadow-md);
}

.btn-danger {
  background: var(--color-danger);
  color: #ffffff;
}

.btn-danger:hover:not(:disabled) {
  background: #b91c1c;
  box-shadow: var(--shadow-md);
}

.btn-sm {
  padding: var(--spacing-sm) var(--spacing-md);
  font-size: 0.875rem;
  font-weight: 500;
}

.btn-lg {
  padding: var(--spacing-lg) var(--spacing-2xl);
  font-size: 1.125rem;
}

.btn-block {
  width: 100%;
}

input, textarea, select {
  font-family: var(--font-primary);
  font-size: 1rem;
  padding: var(--spacing-md);
  border: 2px solid var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-bg-primary);
  color: var(--color-text-primary);
  transition: all var(--transition-fast);
  width: 100%;
}

input::placeholder, textarea::placeholder {
  color: var(--color-text-muted);
}

input:focus, textarea:focus, select:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px var(--color-primary-light);
}

input:disabled, textarea:disabled, select:disabled {
  background: var(--color-bg-secondary);
  opacity: 0.6;
  cursor: not-allowed;
}

textarea {
  resize: vertical;
  min-height: 120px;
}

label {
  display: block;
  font-weight: 500;
  margin-bottom: var(--spacing-sm);
  color: var(--color-text-primary);
}

.form-group {
  margin-bottom: var(--spacing-lg);
}

.form-group:last-child {
  margin-bottom: 0;
}

.form-error {
  color: var(--color-danger);
  font-size: 0.875rem;
  margin-top: var(--spacing-sm);
}

.form-success {
  color: var(--color-success);
  font-size: 0.875rem;
  margin-top: var(--spacing-sm);
}

.form-hint {
  color: var(--color-text-muted);
  font-size: 0.875rem;
  margin-top: var(--spacing-xs);
}

.container {
  max-width: 1440px;
  width: 100%;
  margin: 0 auto;
  padding: 0 var(--spacing-lg);
}

@media (max-width: 768px) {
  .container {
    padding: 0 var(--spacing-md);
  }
}

.grid {
  display: grid;
  gap: var(--spacing-lg);
}

.grid-2 {
  grid-template-columns: repeat(2, 1fr);
}

.grid-3 {
  grid-template-columns: repeat(3, 1fr);
}

.grid-4 {
  grid-template-columns: repeat(4, 1fr);
}

@media (max-width: 1024px) {
  .grid-4 {
    grid-template-columns: repeat(2, 1fr);
  }

  .grid-3 {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (max-width: 640px) {
  .grid-2, .grid-3, .grid-4 {
    grid-template-columns: 1fr;
  }
}

.card {
  background: var(--color-bg-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--spacing-lg);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
}

.card:hover {
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.card-no-shadow {
  box-shadow: none;
}

.card-lg {
  padding: var(--spacing-2xl);
}

.card-sm {
  padding: var(--spacing-md);
}

.badge {
  display: inline-block;
  padding: var(--spacing-xs) var(--spacing-md);
  border-radius: var(--radius-full);
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: var(--letter-spacing-wide);
}

.badge-primary {
  background: var(--color-primary-light);
  color: var(--color-primary);
}

.badge-secondary {
  background: var(--color-secondary-light);
  color: var(--color-secondary);
}

.badge-success {
  background: var(--color-success-light);
  color: var(--color-success);
}

.badge-warning {
  background: var(--color-warning-light);
  color: var(--color-warning);
}

.badge-danger {
  background: var(--color-danger-light);
  color: var(--color-danger);
}

.alert {
  padding: var(--spacing-lg);
  border-radius: var(--radius-lg);
  border-left: 4px solid;
  margin-bottom: var(--spacing-lg);
}

.alert-success {
  background: var(--color-success-light);
  border-color: var(--color-success);
  color: var(--color-success);
}

.alert-warning {
  background: var(--color-warning-light);
  border-color: var(--color-warning);
  color: var(--color-warning);
}

.alert-danger {
  background: var(--color-danger-light);
  border-color: var(--color-danger);
  color: var(--color-danger);
}

.alert-info {
  background: var(--color-primary-light);
  border-color: var(--color-primary);
  color: var(--color-primary);
}

.flex {
  display: flex;
  align-items: center;
}

.flex-between {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.flex-col {
  display: flex;
  flex-direction: column;
}

.flex-center {
  display: flex;
  justify-content: center;
  align-items: center;
}

.gap-xs {
  gap: var(--spacing-xs);
}

.gap-sm {
  gap: var(--spacing-sm);
}

.gap-md {
  gap: var(--spacing-md);
}

.gap-lg {
  gap: var(--spacing-lg);
}

.gap-xl {
  gap: var(--spacing-xl);
}

.mt-xs { margin-top: var(--spacing-xs); }
.mt-sm { margin-top: var(--spacing-sm); }
.mt-md { margin-top: var(--spacing-md); }
.mt-lg { margin-top: var(--spacing-lg); }
.mt-xl { margin-top: var(--spacing-xl); }
.mt-2xl { margin-top: var(--spacing-2xl); }

.mb-xs { margin-bottom: var(--spacing-xs); }
.mb-sm { margin-bottom: var(--spacing-sm); }
.mb-md { margin-bottom: var(--spacing-md); }
.mb-lg { margin-bottom: var(--spacing-lg); }
.mb-xl { margin-bottom: var(--spacing-xl); }
.mb-2xl { margin-bottom: var(--spacing-2xl); }

.my-xs { margin-top: var(--spacing-xs); margin-bottom: var(--spacing-xs); }
.my-sm { margin-top: var(--spacing-sm); margin-bottom: var(--spacing-sm); }
.my-md { margin-top: var(--spacing-md); margin-bottom: var(--spacing-md); }
.my-lg { margin-top: var(--spacing-lg); margin-bottom: var(--spacing-lg); }
.my-xl { margin-top: var(--spacing-xl); margin-bottom: var(--spacing-xl); }

.pt-xs { padding-top: var(--spacing-xs); }
.pt-sm { padding-top: var(--spacing-sm); }
.pt-md { padding-top: var(--spacing-md); }
.pt-lg { padding-top: var(--spacing-lg); }
.pt-xl { padding-top: var(--spacing-xl); }

.pb-xs { padding-bottom: var(--spacing-xs); }
.pb-sm { padding-bottom: var(--spacing-sm); }
.pb-md { padding-bottom: var(--spacing-md); }
.pb-lg { padding-bottom: var(--spacing-lg); }
.pb-xl { padding-bottom: var(--spacing-xl); }

.py-xs { padding-top: var(--spacing-xs); padding-bottom: var(--spacing-xs); }
.py-sm { padding-top: var(--spacing-sm); padding-bottom: var(--spacing-sm); }
.py-md { padding-top: var(--spacing-md); padding-bottom: var(--spacing-md); }
.py-lg { padding-top: var(--spacing-lg); padding-bottom: var(--spacing-lg); }
.py-xl { padding-top: var(--spacing-xl); padding-bottom: var(--spacing-xl); }
.py-2xl { padding-top: var(--spacing-2xl); padding-bottom: var(--spacing-2xl); }

.text-primary {
  color: var(--color-text-primary);
}

.text-secondary {
  color: var(--color-text-secondary);
}

.text-muted {
  color: var(--color-text-muted);
}

.text-primary-accent {
  color: var(--color-primary);
}

.text-secondary-accent {
  color: var(--color-secondary);
}

.text-xs {
  font-size: 0.75rem;
  line-height: 1;
}

.text-sm {
  font-size: 0.875rem;
}

.text-base {
  font-size: 1rem;
}

.text-lg {
  font-size: 1.125rem;
}

.text-xl {
  font-size: 1.25rem;
}

.text-center {
  text-align: center;
}

.text-left {
  text-align: left;
}

.text-right {
  text-align: right;
}

.font-light {
  font-weight: 400;
}

.font-normal {
  font-weight: 500;
}

.font-semibold {
  font-weight: 600;
}

.font-bold {
  font-weight: 700;
}

.uppercase {
  text-transform: uppercase;
}

.lowercase {
  text-transform: lowercase;
}

.capitalize {
  text-transform: capitalize;
}

.line-through {
  text-decoration: line-through;
}

.underline {
  text-decoration: underline;
}

.no-underline {
  text-decoration: none;
}

.opacity-50 {
  opacity: 0.5;
}

.opacity-75 {
  opacity: 0.75;
}

.hidden {
  display: none;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border-width: 0;
}

.section {
  padding: var(--spacing-4xl) 0;
}

.section-lg {
  padding: var(--spacing-4xl) 0;
}

.section-sm {
  padding: var(--spacing-2xl) 0;
}

.bg-primary {
  background: var(--color-bg-primary);
}

.bg-secondary {
  background: var(--color-bg-secondary);
}

.bg-tertiary {
  background: var(--color-bg-tertiary);
}

.border {
  border: 1px solid var(--color-border);
}

.border-top {
  border-top: 1px solid var(--color-border);
}

.border-bottom {
  border-bottom: 1px solid var(--color-border);
}

.rounded {
  border-radius: var(--radius-md);
}

.rounded-lg {
  border-radius: var(--radius-lg);
}

.rounded-full {
  border-radius: var(--radius-full);
}

.shadow {
  box-shadow: var(--shadow-sm);
}

.shadow-md {
  box-shadow: var(--shadow-md);
}

.shadow-lg {
  box-shadow: var(--shadow-lg);
}

@media (max-width: 768px) {
  h1 {
    font-size: 2rem;
  }

  h2 {
    font-size: 1.75rem;
  }

  h3 {
    font-size: 1.5rem;
  }

  .section, .section-lg {
    padding: var(--spacing-2xl) 0;
  }
}

@media (max-width: 480px) {
  h1 {
    font-size: 1.75rem;
  }

  h2 {
    font-size: 1.5rem;
  }

  h3 {
    font-size: 1.25rem;
  }

  button, .btn-primary, .btn-secondary {
    padding: var(--spacing-md) var(--spacing-lg);
    font-size: 1rem;
  }

  .section, .section-lg {
    padding: var(--spacing-2xl) 0;
  }
}
.header-servico-pro {
  background: var(--color-bg-primary);
  border-bottom: 1px solid var(--color-border-light);
  position: static;
  z-index: 100;
  overflow: hidden;
}

.header-servico-pro-container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 3vw, 2rem);
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 70px;
}

.header-servico-pro-brand {
  display: flex;
  align-items: center;
  text-decoration: none;
  gap: 0.75rem;
  flex-shrink: 0;
  transition: opacity var(--transition-base);
}

.header-servico-pro-brand:hover {
  opacity: 0.85;
}

.header-servico-pro-logo-img {
  width: 40px;
  height: 40px;
  border-radius: var(--radius-md);
  object-fit: cover;
  flex-shrink: 0;
}

.header-servico-pro-logo-text {
  font-family: var(--font-heading);
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--color-text-primary);
  letter-spacing: var(--letter-spacing-tight);
}

.header-servico-pro-desktop-nav {
  display: none;
  align-items: center;
  gap: clamp(1.5rem, 2vw, 2.5rem);
  margin: 0 clamp(2rem, 4vw, 3rem);
  flex: 1;
}

.header-servico-pro-nav-link {
  color: var(--color-text-primary);
  text-decoration: none;
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw, 1rem);
  font-weight: 500;
  transition: color var(--transition-base);
  white-space: nowrap;
}

.header-servico-pro-nav-link:hover {
  color: var(--color-primary);
}

.header-servico-pro-cta-button {
  display: none;
  padding: 0.75rem 1.5rem;
  background: var(--color-primary);
  color: white;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw, 1rem);
  font-weight: 600;
  transition: background var(--transition-base), transform var(--transition-base);
  white-space: nowrap;
  flex-shrink: 0;
}

.header-servico-pro-cta-button:hover {
  background: var(--color-primary-hover);
  transform: translateY(-2px);
}

.header-servico-pro-mobile-toggle {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  width: 44px;
  height: 44px;
  background: transparent;
  border: none;
  cursor: pointer;
  padding: 0;
  flex-shrink: 0;
}

.header-servico-pro-hamburger {
  width: 24px;
  height: 18px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  position: relative;
}

.header-servico-pro-hamburger::before,
.header-servico-pro-hamburger::after {
  content: '';
  display: block;
  width: 100%;
  height: 2px;
  background: var(--color-text-primary);
  transition: all var(--transition-base);
}

.header-servico-pro-hamburger::before {
  order: 1;
}

.header-servico-pro-hamburger::after {
  order: 3;
}

.header-servico-pro-hamburger > span {
  display: block;
  width: 100%;
  height: 2px;
  background: var(--color-text-primary);
  order: 2;
  transition: all var(--transition-base);
}

.header-servico-pro-mobile-toggle.active .header-servico-pro-hamburger::before {
  transform: translateY(8px) rotate(45deg);
}

.header-servico-pro-mobile-toggle.active .header-servico-pro-hamburger::after {
  transform: translateY(-8px) rotate(-45deg);
}

.header-servico-pro-mobile-toggle.active .header-servico-pro-hamburger > span {
  opacity: 0;
}

.header-servico-pro-mobile-menu {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100vh;
  background: var(--color-bg-secondary);
  padding: 1rem;
  display: flex;
  flex-direction: column;
  opacity: 0;
  visibility: hidden;
  transform: translateX(100%);
  transition: all var(--transition-base);
  z-index: 99;
  overflow-y: auto;
}

.header-servico-pro-mobile-menu.active {
  opacity: 1;
  visibility: visible;
  transform: translateX(0);
}

.header-servico-pro-mobile-header {
  display: flex;
  justify-content: flex-end;
  margin-bottom: 2rem;
}

.header-servico-pro-mobile-close {
  background: transparent;
  border: none;
  cursor: pointer;
  padding: 0.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--color-text-primary);
  font-size: 1.5rem;
}

.header-servico-pro-mobile-links {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  margin-bottom: 2rem;
  flex: 1;
}

.header-servico-pro-mobile-link {
  color: var(--color-text-primary);
  text-decoration: none;
  font-family: var(--font-primary);
  font-size: 1rem;
  font-weight: 500;
  padding: 0.75rem 0;
  transition: color var(--transition-base);
}

.header-servico-pro-mobile-link:hover {
  color: var(--color-primary);
}

.header-servico-pro-mobile-cta {
  width: 100%;
  padding: 1rem;
  background: var(--color-primary);
  color: white;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-family: var(--font-primary);
  font-size: 1rem;
  font-weight: 600;
  text-align: center;
  transition: background var(--transition-base);
  display: block;
}

.header-servico-pro-mobile-cta:hover {
  background: var(--color-primary-hover);
}

@media (min-width: 768px) {
  .header-servico-pro-desktop-nav {
    display: flex;
  }

  .header-servico-pro-cta-button {
    display: inline-block;
  }

  .header-servico-pro-mobile-toggle {
    display: none;
  }

  .header-servico-pro-mobile-menu {
    display: none;
  }
}

@media (min-width: 1024px) {
  .header-servico-pro-nav-link {
    font-size: 1rem;
  }

  .header-servico-pro-cta-button {
    padding: 0.875rem 2rem;
  }
}

    .customer-service-hub {
  width: 100%;
  overflow-x: hidden;
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
}

.hero_section_base {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.hero_content_base {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 5vw, 4rem);
  align-items: center;
}

.hero_text_block_base {
  flex: 1 1 45%;
  display: flex;
  flex-direction: column;
  gap: clamp(1.25rem, 3vw, 2rem);
}

.hero_title_base {
  font-size: clamp(1.75rem, 5vw + 1rem, 3.5rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero_subtitle_base {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero_cta_wrapper_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(0.75rem, 2vw, 1.25rem);
}

.btn_primary_base {
  padding: clamp(0.75rem, 1.5vw, 1rem) clamp(1.5rem, 3vw, 2rem);
  background: var(--color-primary);
  color: #ffffff;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-weight: 500;
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  transition: var(--transition-base);
  display: inline-block;
  text-align: center;
}

.btn_primary_base:hover {
  background: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-lg);
}

.btn_secondary_base {
  padding: clamp(0.75rem, 1.5vw, 1rem) clamp(1.5rem, 3vw, 2rem);
  background: var(--color-bg-secondary);
  color: var(--color-text-primary);
  text-decoration: none;
  border: 2px solid var(--color-primary);
  border-radius: var(--radius-md);
  font-weight: 500;
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  transition: var(--transition-base);
  display: inline-block;
  text-align: center;
}

.btn_secondary_base:hover {
  background: var(--color-primary);
  color: #ffffff;
  transform: translateY(-2px);
}

.hero_image_block_base {
  flex: 1 1 45%;
  min-height: 300px;
  max-height: 500px;
  position: relative;
  overflow: hidden;
  border-radius: var(--radius-lg);
}

.hero_image_block_base img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

@media (max-width: 767px) {
  .hero_content_base {
    flex-direction: column;
  }

  .hero_text_block_base,
  .hero_image_block_base {
    flex: 1 1 100%;
  }

  .hero_image_block_base {
    min-height: 250px;
    max-height: 350px;
  }
}

.features_section_base {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.features_content_base {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3.5rem);
}

.features_header_base {
  text-align: center;
}

.features_title_base {
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.5rem, 2vw, 1rem);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.features_subtitle_base {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.features_grid_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.feature_card_base {
  flex: 1 1 300px;
  max-width: 380px;
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 3vw, 2.5rem);
  border-radius: var(--radius-lg);
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
  text-align: center;
  box-shadow: var(--shadow-md);
  transition: var(--transition-base);
}

.feature_card_base:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.feature_icon_base {
  font-size: clamp(2rem, 5vw, 3rem);
  color: var(--color-primary);
  display: flex;
  justify-content: center;
}

.feature_card_title_base {
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.5rem);
  color: var(--color-text-primary);
  font-weight: 600;
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.feature_card_text_base {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.blog_section_base {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.blog_content_base {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3.5rem);
}

.blog_header_base {
  text-align: center;
}

.blog_title_base {
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.5rem, 2vw, 1rem);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.blog_subtitle_base {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.blog_cards_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.blog_card_base {
  flex: 1 1 320px;
  max-width: 420px;
  background: var(--color-bg-card);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  display: flex;
  flex-direction: column;
  transition: var(--transition-base);
}

.blog_card_base:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.blog_card_image_base {
  width: 100%;
  aspect-ratio: 16 / 9;
  overflow: hidden;
}

.blog_card_image_base img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.blog_card_body_base {
  padding: clamp(1.25rem, 2.5vw, 2rem);
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1.5vw, 1.25rem);
  flex: 1;
}

.blog_card_title_base {
  font-size: clamp(1.05rem, 2vw + 0.5rem, 1.4rem);
  color: var(--color-text-primary);
  font-weight: 600;
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.blog_card_excerpt_base {
  font-size: clamp(0.85rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  flex: 1;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.blog_card_link_base {
  color: var(--color-primary);
  text-decoration: none;
  font-weight: 500;
  font-size: clamp(0.85rem, 1vw + 0.5rem, 1rem);
  transition: var(--transition-base);
}

.blog_card_link_base:hover {
  color: var(--color-primary-hover);
  text-decoration: underline;
}

.blog_footer_base {
  display: flex;
  justify-content: center;
  margin-top: clamp(1rem, 2vw, 2rem);
}

.process_section_base {
  background: var(--color-bg-tertiary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.process_content_base {
  display: flex;
  flex-direction: column;
  gap: clamp(2.5rem, 5vw, 4rem);
}

.process_header_base {
  text-align: center;
}

.process_title_base {
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.5rem, 2vw, 1rem);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.process_subtitle_base {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.process_steps_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1rem, 3vw, 2rem);
  justify-content: center;
  align-items: flex-start;
}

.process_step_base {
  flex: 1 1 280px;
  max-width: 340px;
  text-align: center;
  padding: clamp(1rem, 2vw, 1.5rem);
}

.process_step_number_base {
  font-size: clamp(2.5rem, 6vw, 4rem);
  font-weight: 700;
  color: var(--color-primary);
  line-height: 1;
  margin-bottom: clamp(0.75rem, 2vw, 1.25rem);
}

.process_step_title_base {
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.5rem);
  color: var(--color-text-primary);
  font-weight: 600;
  margin-bottom: clamp(0.5rem, 1.5vw, 1rem);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.process_step_text_base {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.process_step_divider_base {
  flex: 0 0 auto;
  width: 2px;
  height: clamp(80px, 15vw, 200px);
  background: var(--color-primary);
  opacity: 0.3;
}

@media (max-width: 767px) {
  .process_steps_base {
    flex-direction: column;
  }

  .process_step_divider_base {
    width: clamp(60px, 20vw, 120px);
    height: 2px;
    order: 1;
  }
}

.stats_section_base {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.stats_content_base {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 5vw, 4rem);
  align-items: center;
}

.stats_image_block_base {
  flex: 1 1 40%;
  min-height: 300px;
  max-height: 450px;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.stats_image_block_base img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.stats_data_block_base {
  flex: 1 1 60%;
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2.5rem);
}

.stats_title_base {
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.5rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.stats_grid_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
}

.stat_item_base {
  flex: 1 1 150px;
  padding: clamp(1rem, 2vw, 1.5rem);
  background: var(--color-bg-card);
  border-radius: var(--radius-md);
  text-align: center;
  box-shadow: var(--shadow-sm);
}

.stat_number_base {
  font-size: clamp(1.75rem, 4vw, 3rem);
  font-weight: 700;
  color: var(--color-primary);
  line-height: 1;
  margin-bottom: clamp(0.5rem, 1.5vw, 1rem);
}

.stat_label_base {
  font-size: clamp(0.85rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
}

.stats_description_base {
  font-size: clamp(0.9rem, 1.5vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

@media (max-width: 767px) {
  .stats_content_base {
    flex-direction: column;
  }

  .stats_image_block_base,
  .stats_data_block_base {
    flex: 1 1 100%;
  }

  .stats_image_block_base {
    min-height: 250px;
    max-height: 350px;
  }
}

.faq_section_base {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.faq_content_base {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3.5rem);
}

.faq_header_base {
  text-align: center;
}

.faq_title_base {
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.5rem, 2vw, 1rem);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.faq_subtitle_base {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.faq_cards_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.faq_card_base {
  flex: 1 1 300px;
  max-width: 420px;
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 3vw, 2.5rem);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  border-left: 4px solid var(--color-primary);
  transition: var(--transition-base);
}

.faq_card_base:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-lg);
}

.faq_card_title_base {
  font-size: clamp(1rem, 2vw + 0.5rem, 1.35rem);
  color: var(--color-text-primary);
  font-weight: 600;
  margin-bottom: clamp(0.75rem, 1.5vw, 1.25rem);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.faq_card_text_base {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
}

.cta_section_base {
  background: var(--color-bg-tertiary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.cta_content_base {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}

.cta_card_base {
  max-width: 700px;
  background: var(--color-bg-card);
  padding: clamp(2rem, 5vw, 3.5rem);
  border-radius: var(--radius-lg);
  text-align: center;
  box-shadow: var(--shadow-lg);
  display: flex;
  flex-direction: column;
  gap: clamp(1.25rem, 2.5vw, 2rem);
}

.cta_title_base {
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.5rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.cta_text_base {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.cta_buttons_base {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(0.75rem, 2vw, 1.25rem);
  justify-content: center;
}

.cookie-banner {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  z-index: 9999;
  padding: clamp(1rem, 2vw, 1.5rem);
  background: #1e293b;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: clamp(1rem, 2vw, 1.5rem);
  box-shadow: var(--shadow-xl);
}

.cookie-banner.hidden {
  display: none;
}

.cookie-banner-text {
  color: #f1f5f9;
  margin: 0;
  font-size: clamp(0.85rem, 1vw + 0.5rem, 1rem);
  max-width: 600px;
  line-height: var(--line-height-normal);
}

.cookie-banner-buttons {
  display: flex;
  flex-direction: row;
  gap: clamp(0.5rem, 1.5vw, 1rem);
  flex-wrap: wrap;
}

.cookie-btn-accept {
  padding: clamp(0.5rem, 1.5vw, 0.75rem) clamp(1rem, 2vw, 1.5rem);
  background: var(--color-primary);
  color: #ffffff;
  border: none;
  border-radius: var(--radius-md);
  cursor: pointer;
  font-weight: 500;
  font-size: clamp(0.85rem, 1vw + 0.5rem, 1rem);
  transition: var(--transition-base);
}

.cookie-btn-accept:hover {
  background: var(--color-primary-hover);
  opacity: 0.95;
}

.cookie-btn-decline {
  padding: clamp(0.5rem, 1.5vw, 0.75rem) clamp(1rem, 2vw, 1.5rem);
  background: transparent;
  color: #f1f5f9;
  border: 1px solid rgba(241, 245, 249, 0.3);
  border-radius: var(--radius-md);
  cursor: pointer;
  font-weight: 500;
  font-size: clamp(0.85rem, 1vw + 0.5rem, 1rem);
  transition: var(--transition-base);
}

.cookie-btn-decline:hover {
  border-color: rgba(241, 245, 249, 0.6);
  background: rgba(241, 245, 249, 0.05);
}

@media (max-width: 767px) {
  .cookie-banner {
    flex-direction: column;
  }

  .cookie-banner-buttons {
    width: 100%;
    justify-content: center;
  }
}

h1, h2, h3, h4, h5, h6, p {
  word-wrap: break-word;
  overflow-wrap: break-word;
}

    .footer {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  border-top: 1px solid var(--color-border-light);
  overflow: hidden;
}

.footer .container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
  display: block;
}

.footer-content {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3rem);
}

.footer-about {
  display: block;
}

.footer-about h3 {
  font-family: var(--font-heading);
  font-size: clamp(1.25rem, 3vw, 1.5rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.75rem, 2vw, 1rem);
  letter-spacing: var(--letter-spacing-wide);
}

.footer-about p {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1.5vw, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 450px;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.footer-nav {
  display: block;
}

.footer-nav h3 {
  font-family: var(--font-heading);
  font-size: clamp(1.125rem, 2.5vw, 1.375rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.75rem, 2vw, 1rem);
  letter-spacing: var(--letter-spacing-wide);
}

.footer-nav-list {
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1.5vw, 0.75rem);
  list-style: none;
  padding: 0;
  margin: 0;
}

.footer-nav-list li {
  display: block;
}

.footer-nav-list a {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1.5vw, 1rem);
  color: var(--color-text-secondary);
  text-decoration: none;
  transition: color var(--transition-base);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.footer-nav-list a:hover {
  color: var(--color-primary);
}

.footer-contact {
  display: block;
}

.footer-contact h3 {
  font-family: var(--font-heading);
  font-size: clamp(1.125rem, 2.5vw, 1.375rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.75rem, 2vw, 1rem);
  letter-spacing: var(--letter-spacing-wide);
}

.footer-contact p {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1.5vw, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0 0 clamp(0.5rem, 1.5vw, 0.75rem) 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.footer-contact p:last-child {
  margin-bottom: 0;
}

.footer-legal {
  display: block;
}

.footer-legal h3 {
  font-family: var(--font-heading);
  font-size: clamp(1.125rem, 2.5vw, 1.375rem);
  color: var(--color-text-primary);
  margin-bottom: clamp(0.75rem, 2vw, 1rem);
  letter-spacing: var(--letter-spacing-wide);
}

.footer-legal-list {
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1.5vw, 0.75rem);
  list-style: none;
  padding: 0;
  margin: 0;
}

.footer-legal-list li {
  display: block;
}

.footer-legal-list a {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1.5vw, 1rem);
  color: var(--color-text-secondary);
  text-decoration: none;
  transition: color var(--transition-base);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.footer-legal-list a:hover {
  color: var(--color-primary);
}

.footer-copyright {
  display: block;
  padding-top: clamp(1.5rem, 3vw, 2rem);
  border-top: 1px solid var(--color-border-light);
}

.footer-copyright p {
  font-family: var(--font-primary);
  font-size: clamp(0.8125rem, 1.2vw, 0.9375rem);
  color: var(--color-text-muted);
  text-align: center;
  margin: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

@media (min-width: 768px) {
  .footer-content {
    display: flex;
    flex-direction: row;
    flex-wrap: wrap;
    gap: clamp(2rem, 5vw, 3.5rem);
    justify-content: space-between;
  }

  .footer-about {
    flex: 1 1 280px;
    min-width: 250px;
  }

  .footer-nav {
    flex: 0 1 auto;
    min-width: 150px;
  }

  .footer-contact {
    flex: 0 1 auto;
    min-width: 280px;
  }

  .footer-legal {
    flex: 0 1 auto;
    min-width: 150px;
  }

  .footer-copyright {
    flex: 1 1 100%;
  }
}

@media (min-width: 1024px) {
  .footer-content {
    justify-content: flex-start;
    gap: clamp(3rem, 6vw, 4rem);
  }

  .footer-about {
    flex: 1 1 320px;
  }

  .footer-nav {
    flex: 0 1 160px;
  }

  .footer-contact {
    flex: 0 1 300px;
  }

  .footer-legal {
    flex: 0 1 160px;
  }
}
    

::-webkit-scrollbar {
  width: 8px;
  height: 8px;
}

::-webkit-scrollbar-track {
  background: var(--color-bg-primary);
}

::-webkit-scrollbar-thumb {
  background: var(--color-border);
  border-radius: var(--radius-full);
}

::-webkit-scrollbar-thumb:hover {
  background: var(--color-border-light);
}

.category-page-english-customer-service {
  width: 100%;
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
}

h1, h2, h3, h4, h5, h6, p {
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero-section-english-customer-service {
  background: linear-gradient(135deg, var(--color-bg-secondary) 0%, var(--color-bg-tertiary) 100%);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.hero-content-english-customer-service {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3.5rem);
  align-items: center;
}

.hero-text-block-english-customer-service {
  flex: 1 1 100%;
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.hero-title-english-customer-service {
  color: var(--color-text-primary);
  font-size: clamp(1.75rem, 5vw + 1rem, 3.5rem);
  font-family: var(--font-heading);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  line-height: var(--line-height-tight);
}

.hero-subtitle-english-customer-service {
  color: var(--color-primary);
  font-size: clamp(1rem, 3vw + 0.5rem, 1.5rem);
  font-weight: 600;
  letter-spacing: var(--letter-spacing-normal);
}

.hero-description-english-customer-service {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
  margin: 0 auto;
}

.hero-visual-block-english-customer-service {
  flex: 1 1 100%;
  width: 100%;
  max-width: 500px;
}

.hero-image-english-customer-service {
  width: 100%;
  height: auto;
  max-height: 400px;
  object-fit: cover;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
}

.posts-section-english-customer-service {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.posts-content-english-customer-service {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3.5rem);
}

.posts-header-english-customer-service {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 2vw, 1.25rem);
}

.posts-title-english-customer-service {
  color: var(--color-text-primary);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  font-family: var(--font-heading);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
}

.posts-subtitle-english-customer-service {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  max-width: 700px;
  margin: 0 auto;
}

.posts-grid-english-customer-service {
  display: flex;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.card-english-customer-service {
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
  padding: clamp(1.25rem, 3vw, 2rem);
  background: var(--color-bg-card);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base) ease;
  flex: 1 1 clamp(300px, 45vw, 450px);
  min-height: 100%;
}

.card-english-customer-service:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.card-image-english-customer-service {
  width: 100%;
  height: auto;
  aspect-ratio: 16 / 9;
  object-fit: cover;
  border-radius: var(--radius-md);
  display: block;
}

.card-title-english-customer-service {
  color: var(--color-text-primary);
  font-size: clamp(1rem, 2vw + 0.5rem, 1.5rem);
  font-family: var(--font-heading);
  font-weight: 700;
  line-height: var(--line-height-normal);
  letter-spacing: var(--letter-spacing-normal);
}

.card-description-english-customer-service {
  color: var(--color-text-secondary);
  font-size: clamp(0.8125rem, 1vw + 0.5rem, 1rem);
  line-height: var(--line-height-relaxed);
  flex-grow: 1;
}

.card-meta-english-customer-service {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(0.75rem, 2vw, 1.25rem);
  align-items: center;
  padding: clamp(0.75rem, 2vw, 1.25rem) 0;
  border-top: 1px solid var(--color-border-light);
  border-bottom: 1px solid var(--color-border-light);
}

.card-reading-time-english-customer-service,
.card-level-english-customer-service,
.card-date-english-customer-service {
  color: var(--color-text-muted);
  font-size: clamp(0.75rem, 0.9vw + 0.5rem, 0.9375rem);
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.card-reading-time-english-customer-service i,
.card-level-english-customer-service i,
.card-date-english-customer-service i {
  color: var(--color-primary);
  font-size: clamp(0.75rem, 1vw, 0.9375rem);
}

.card-link-english-customer-service {
  display: inline-block;
  padding: clamp(0.6rem, 1vw, 0.875rem) clamp(1.25rem, 2vw, 1.75rem);
  background: var(--color-primary);
  color: #ffffff;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-size: clamp(0.8125rem, 1vw + 0.5rem, 1rem);
  font-weight: 600;
  text-align: center;
  transition: all var(--transition-base) ease;
  align-self: flex-start;
}

.card-link-english-customer-service:hover {
  background: var(--color-primary-hover);
  transform: translateX(2px);
}

@media (min-width: 768px) {
  .hero-content-english-customer-service {
    flex-direction: row;
    align-items: center;
  }

  .hero-text-block-english-customer-service {
    flex: 1 1 50%;
    text-align: left;
  }

  .hero-visual-block-english-customer-service {
    flex: 1 1 50%;
  }

  .posts-grid-english-customer-service {
    gap: clamp(1.75rem, 3vw, 2.75rem);
  }

  .card-english-customer-service {
    flex: 1 1 clamp(320px, calc(50% - 0.875rem), 520px);
  }
}

@media (min-width: 1024px) {
  .hero-section-english-customer-service {
    padding: clamp(4rem, 10vw, 7rem) 0;
  }

  .hero-content-english-customer-service {
    gap: clamp(3rem, 6vw, 4rem);
  }

  .posts-section-english-customer-service {
    padding: clamp(4rem, 10vw, 8rem) 0;
  }

  .posts-grid-english-customer-service {
    gap: clamp(2rem, 4vw, 3rem);
  }

  .card-english-customer-service {
    flex: 1 1 clamp(340px, calc(50% - 1rem), 560px);
  }
}

@media (max-width: 767px) {
  .hero-text-block-english-customer-service {
    order: 2;
  }

  .hero-visual-block-english-customer-service {
    order: 1;
  }

  .posts-grid-english-customer-service {
    gap: clamp(1.25rem, 2vw, 1.75rem);
  }

  .card-english-customer-service {
    flex: 1 1 100%;
  }
}

* {
  box-sizing: border-box;
}

h1, h2, h3, h4, h5, h6, p {
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.main-gestao-reclamacoes-empatica {
  font-family: var(--font-primary);
  color: var(--color-text-primary);
  background: var(--color-bg-primary);
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
  display: block;
}

.hero-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 6vw, 5rem) 0;
  overflow: hidden;
}

.breadcrumbs-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: 0.75rem;
  margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
  font-size: clamp(0.75rem, 1vw, 0.95rem);
  flex-wrap: wrap;
}

.breadcrumbs-gestao-reclamacoes-empatica a {
  color: var(--color-accent);
  text-decoration: none;
  transition: color 0.3s ease;
}

.breadcrumbs-gestao-reclamacoes-empatica a:hover {
  color: var(--color-accent-hover);
  text-decoration: underline;
}

.breadcrumbs-gestao-reclamacoes-empatica span {
  color: var(--color-text-muted);
}

.hero-content-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2.5rem);
}

.hero-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.75rem, 5vw + 1rem, 3.5rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  line-height: 1.2;
}

.hero-metadata-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  flex-wrap: wrap;
}

.metadata-item-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: 0.5rem;
  align-items: center;
  font-size: clamp(0.875rem, 1vw, 1rem);
  color: var(--color-text-secondary);
}

.metadata-item-gestao-reclamacoes-empatica i {
  color: var(--color-accent);
  font-size: 1.1em;
}

.hero-lead-gestao-reclamacoes-empatica {
  font-size: clamp(1rem, 1.2vw, 1.25rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
  max-width: 600px;
}

.hero-image-container-gestao-reclamacoes-empatica {
  width: 100%;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
}

.hero-image-gestao-reclamacoes-empatica {
  width: 100%;
  height: auto;
  max-height: 500px;
  object-fit: cover;
  display: block;
}

.intro-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.intro-content-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.intro-text-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
}

.intro-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.5rem, 4vw, 2.75rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
  line-height: 1.3;
}

.intro-paragraph-gestao-reclamacoes-empatica {
  font-size: clamp(0.95rem, 1vw, 1.1rem);
  line-height: 1.7;
  color: var(--color-text-secondary);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
}

.intro-paragraph-gestao-reclamacoes-empatica:last-child {
  margin-bottom: 0;
}

.intro-image-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
}

.intro-image-gestao-reclamacoes-empatica {
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
}

.intro-image-gestao-reclamacoes-empatica img {
  width: 100%;
  height: auto;
  max-height: 400px;
  object-fit: cover;
  display: block;
}

@media (max-width: 768px) {
  .intro-content-gestao-reclamacoes-empatica {
    flex-direction: column;
  }

  .intro-text-gestao-reclamacoes-empatica,
  .intro-image-gestao-reclamacoes-empatica {
    flex: 1 1 100%;
    max-width: 100%;
  }
}

.content-one-gestao-reclamacoes-empatica {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-one-wrapper-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: flex-start;
}

.content-one-text-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
}

.content-one-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.5rem, 4vw, 2.75rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
  line-height: 1.3;
}

.steps-container-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2rem);
}

.step-item-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(1rem, 2vw, 1.5rem);
  align-items: flex-start;
}

.step-number-gestao-reclamacoes-empatica {
  flex-shrink: 0;
  width: 50px;
  height: 50px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--color-accent);
  color: #ffffff;
  font-size: 1.75rem;
  font-family: var(--font-heading);
  font-weight: 700;
  border-radius: 50%;
}

.step-content-gestao-reclamacoes-empatica {
  flex: 1;
}

.step-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.1rem, 2vw, 1.4rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: 0.5rem;
}

.step-text-gestao-reclamacoes-empatica {
  font-size: clamp(0.9rem, 1vw, 1rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
}

.content-one-image-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
}

.content-one-image-gestao-reclamacoes-empatica img {
  width: 100%;
  height: auto;
  max-height: 450px;
  object-fit: cover;
  display: block;
}

@media (max-width: 768px) {
  .content-one-wrapper-gestao-reclamacoes-empatica {
    flex-direction: column;
  }

  .content-one-text-gestao-reclamacoes-empatica,
  .content-one-image-gestao-reclamacoes-empatica {
    flex: 1 1 100%;
    max-width: 100%;
  }
}

.quote-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-tertiary);
  padding: clamp(2.5rem, 6vw, 4.5rem) 0;
  overflow: hidden;
}

.quote-content-gestao-reclamacoes-empatica {
  max-width: 800px;
  margin: 0 auto;
}

.quote-block-gestao-reclamacoes-empatica {
  border-left: 4px solid var(--color-accent);
  padding-left: clamp(1.5rem, 3vw, 2.5rem);
  padding-right: clamp(1rem, 2vw, 1.5rem);
  margin: 0;
}

.quote-text-gestao-reclamacoes-empatica {
  font-size: clamp(1.1rem, 2vw, 1.4rem);
  font-style: italic;
  line-height: 1.8;
  color: var(--color-text-primary);
  margin-bottom: 1.5rem;
}

.quote-author-gestao-reclamacoes-empatica {
  display: block;
  font-size: clamp(0.9rem, 1vw, 1rem);
  color: var(--color-text-secondary);
  font-style: normal;
}

.content-two-gestao-reclamacoes-empatica {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-two-wrapper-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-two-image-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
}

.content-two-image-gestao-reclamacoes-empatica img {
  width: 100%;
  height: auto;
  max-height: 450px;
  object-fit: cover;
  display: block;
}

.content-two-text-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
}

.content-two-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.5rem, 4vw, 2.75rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
  line-height: 1.3;
}

.content-two-paragraph-gestao-reclamacoes-empatica {
  font-size: clamp(0.95rem, 1vw, 1.1rem);
  line-height: 1.7;
  color: var(--color-text-secondary);
  margin-bottom: clamp(1.5rem, 3vw, 2rem);
}

.phrases-list-gestao-reclamacoes-empatica {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.phrase-item-gestao-reclamacoes-empatica {
  background: var(--color-bg-primary);
  padding: clamp(1rem, 2vw, 1.5rem);
  border-radius: var(--radius-md);
  border-left: 3px solid var(--color-accent-light);
  font-size: clamp(0.9rem, 1vw, 1rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
}

.phrase-label-gestao-reclamacoes-empatica {
  color: var(--color-text-primary);
  font-weight: 600;
}

.content-two-closing-gestao-reclamacoes-empatica {
  font-size: clamp(0.95rem, 1vw, 1.1rem);
  line-height: 1.7;
  color: var(--color-text-secondary);
  font-style: italic;
}

@media (max-width: 768px) {
  .content-two-wrapper-gestao-reclamacoes-empatica {
    flex-direction: column;
  }

  .content-two-image-gestao-reclamacoes-empatica,
  .content-two-text-gestao-reclamacoes-empatica {
    flex: 1 1 100%;
    max-width: 100%;
  }
}

.content-three-gestao-reclamacoes-empatica {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-three-wrapper-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: flex-start;
}

.content-three-text-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
}

.content-three-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.5rem, 4vw, 2.75rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
  line-height: 1.3;
}

.content-three-paragraph-gestao-reclamacoes-empatica {
  font-size: clamp(0.95rem, 1vw, 1.1rem);
  line-height: 1.7;
  color: var(--color-text-secondary);
  margin-bottom: clamp(1.5rem, 3vw, 2rem);
}

.signals-grid-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.signal-card-gestao-reclamacoes-empatica {
  flex: 1 1 calc(50% - 0.75rem);
  min-width: 180px;
  padding: clamp(1.5rem, 3vw, 2rem);
  background: var(--color-bg-secondary);
  border-radius: var(--radius-lg);
  border: 1px solid var(--color-border-light);
  display: flex;
  flex-direction: column;
  gap: 1rem;
  text-align: center;
}

.signal-icon-gestao-reclamacoes-empatica {
  font-size: 2.5rem;
  color: var(--color-accent);
}

.signal-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.1rem, 2vw, 1.3rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0;
}

.signal-text-gestao-reclamacoes-empatica {
  font-size: clamp(0.9rem, 1vw, 1rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
  margin: 0;
}

.content-three-image-gestao-reclamacoes-empatica {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
}

.content-three-image-gestao-reclamacoes-empatica img {
  width: 100%;
  height: auto;
  max-height: 450px;
  object-fit: cover;
  display: block;
}

@media (max-width: 768px) {
  .content-three-wrapper-gestao-reclamacoes-empatica {
    flex-direction: column;
  }

  .content-three-text-gestao-reclamacoes-empatica,
  .content-three-image-gestao-reclamacoes-empatica {
    flex: 1 1 100%;
    max-width: 100%;
  }

  .signal-card-gestao-reclamacoes-empatica {
    flex: 1 1 100%;
  }
}

.disclaimer-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-tertiary);
  padding: clamp(2rem, 4vw, 3rem) 0;
  overflow: hidden;
}

.disclaimer-content-gestao-reclamacoes-empatica {
  max-width: 900px;
  margin: 0 auto;
  padding: clamp(1.5rem, 3vw, 2rem);
  border-left: 3px solid var(--color-accent);
}

.disclaimer-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.1rem, 2vw, 1.3rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: 0.75rem;
}

.disclaimer-text-gestao-reclamacoes-empatica {
  font-size: clamp(0.9rem, 1vw, 1rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
  margin: 0;
}

.conclusion-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.conclusion-content-gestao-reclamacoes-empatica {
  max-width: 800px;
  margin: 0 auto;
}

.conclusion-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.5rem, 4vw, 2.75rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
  line-height: 1.3;
  text-align: center;
}

.conclusion-paragraph-gestao-reclamacoes-empatica {
  font-size: clamp(0.95rem, 1vw, 1.1rem);
  line-height: 1.7;
  color: var(--color-text-secondary);
  margin-bottom: clamp(1.5rem, 2vw, 1.75rem);
  text-align: center;
}

.conclusion-final-gestao-reclamacoes-empatica {
  font-size: clamp(1rem, 1.1vw, 1.2rem);
  line-height: 1.7;
  color: var(--color-text-primary);
  margin-bottom: 0;
  text-align: center;
  font-weight: 600;
}

.author-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
  border-top: 1px solid var(--color-border);
}

.author-content-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  align-items: flex-start;
}

.author-image-gestao-reclamacoes-empatica {
  flex-shrink: 0;
}

.author-photo-gestao-reclamacoes-empatica {
  width: 120px;
  height: 120px;
  border-radius: 50%;
  object-fit: cover;
  display: block;
  box-shadow: var(--shadow-md);
}

.author-info-gestao-reclamacoes-empatica {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.author-name-gestao-reclamacoes-empatica {
  font-size: clamp(1.1rem, 2vw, 1.4rem);
  font-family: var(--font-heading);
  font-weight: 700;
  margin: 0;
  color: var(--color-text-primary);
}

.author-link-gestao-reclamacoes-empatica {
  color: var(--color-text-primary);
  text-decoration: none;
  transition: color 0.3s ease;
}

.author-link-gestao-reclamacoes-empatica:hover {
  color: var(--color-accent);
}

.author-title-gestao-reclamacoes-empatica {
  font-size: clamp(0.95rem, 1vw, 1.1rem);
  color: var(--color-accent);
  font-weight: 600;
  margin: 0;
}

.author-bio-gestao-reclamacoes-empatica {
  font-size: clamp(0.9rem, 1vw, 1rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
  margin: 0;
}

@media (max-width: 768px) {
  .author-content-gestao-reclamacoes-empatica {
    flex-direction: column;
    align-items: center;
    text-align: center;
  }

  .author-photo-gestao-reclamacoes-empatica {
    width: 100px;
    height: 100px;
  }
}

.related-section-gestao-reclamacoes-empatica {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.related-content-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.related-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.5rem, 4vw, 2.5rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0;
  text-align: center;
}

.related-cards-gestao-reclamacoes-empatica {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.related-card-gestao-reclamacoes-empatica {
  flex: 1 1 calc(33.333% - 1.5rem);
  min-width: 280px;
  max-width: 380px;
  background: var(--color-bg-card);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  display: flex;
  flex-direction: column;
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.related-card-gestao-reclamacoes-empatica:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.related-image-gestao-reclamacoes-empatica {
  width: 100%;
  height: 200px;
  overflow: hidden;
}

.related-card-image-gestao-reclamacoes-empatica {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.related-text-gestao-reclamacoes-empatica {
  padding: clamp(1.5rem, 2vw, 2rem);
  display: flex;
  flex-direction: column;
  gap: 1rem;
  flex: 1;
}

.related-card-title-gestao-reclamacoes-empatica {
  font-size: clamp(1.1rem, 2vw, 1.3rem);
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0;
  line-height: 1.4;
}

.related-card-description-gestao-reclamacoes-empatica {
  font-size: clamp(0.9rem, 1vw, 1rem);
  line-height: 1.6;
  color: var(--color-text-secondary);
  margin: 0;
  flex: 1;
}

.related-card-link-gestao-reclamacoes-empatica {
  display: inline-block;
  font-size: clamp(0.9rem, 1vw, 1rem);
  font-weight: 600;
  color: var(--color-accent);
  text-decoration: none;
  transition: color 0.3s ease;
  align-self: flex-start;
}

.related-card-link-gestao-reclamacoes-empatica:hover {
  color: var(--color-accent-hover);
  text-decoration: underline;
}

@media (max-width: 1024px) {
  .related-card-gestao-reclamacoes-empatica {
    flex: 1 1 calc(50% - 0.75rem);
    max-width: 100%;
  }
}

@media (max-width: 768px) {
  .related-card-gestao-reclamacoes-empatica {
    flex: 1 1 100%;
    min-width: auto;
  }
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
  display: block;
}

.main-scripts-atendimento-telefonico {
  width: 100%;
}

.main-scripts-atendimento-telefonico h1,
.main-scripts-atendimento-telefonico h2,
.main-scripts-atendimento-telefonico h3,
.main-scripts-atendimento-telefonico h4,
.main-scripts-atendimento-telefonico h5,
.main-scripts-atendimento-telefonico h6,
.main-scripts-atendimento-telefonico p {
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero-section-scripts-atendimento-telefonico {
  background: var(--color-bg-primary);
  padding: clamp(2rem, 6vw, 4rem) 0;
  overflow: hidden;
}

.breadcrumbs-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(0.5rem, 2vw, 1rem);
  margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
  flex-wrap: wrap;
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.95rem);
}

.breadcrumbs-scripts-atendimento-telefonico a {
  color: var(--color-accent);
  text-decoration: none;
  transition: color var(--transition-base);
}

.breadcrumbs-scripts-atendimento-telefonico a:hover {
  color: var(--color-accent-hover);
  text-decoration: underline;
}

.breadcrumbs-scripts-atendimento-telefonico span {
  color: var(--color-text-muted);
}

.hero-content-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.hero-header-scripts-atendimento-telefonico {
  text-align: center;
}

.hero-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 5vw + 1rem, 3.5rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
}

.hero-lead-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 700px;
  margin: 0 auto clamp(1.5rem, 3vw, 2rem);
}

.hero-meta-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(1rem, 3vw, 2rem);
  justify-content: center;
  flex-wrap: wrap;
  margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
}

.meta-item-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  align-items: center;
  gap: 0.5rem;
  color: var(--color-text-secondary);
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
}

.meta-item-scripts-atendimento-telefonico i {
  color: var(--color-accent);
  font-size: 0.9em;
}

.hero-image-scripts-atendimento-telefonico {
  width: 100%;
  max-height: 500px;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.hero-image-scripts-atendimento-telefonico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.intro-section-scripts-atendimento-telefonico {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.intro-content-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.intro-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
  margin-bottom: clamp(1rem, 2vw, 1.5rem);
}

.intro-text-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.intro-paragraph-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

.intro-highlight-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  justify-content: center;
}

.highlight-box-scripts-atendimento-telefonico {
  background: var(--color-bg-card);
  border-left: 4px solid var(--color-accent);
  border-radius: var(--radius-lg);
  padding: clamp(1.5rem, 3vw, 2rem);
  box-shadow: var(--shadow-md);
  max-width: 500px;
  width: 100%;
}

.highlight-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.5rem);
  color: var(--color-text-primary);
  font-weight: 700;
  margin-bottom: clamp(0.75rem, 1.5vw, 1rem);
}

.highlight-list-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1.5vw, 1rem);
  list-style: none;
  padding: 0;
  margin: 0;
}

.highlight-item-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: 0.75rem;
  line-height: var(--line-height-normal);
}

.highlight-item-scripts-atendimento-telefonico::before {
  content: "";
  color: var(--color-accent);
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 2px;
}

.content-one-scripts-atendimento-telefonico {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-one-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-text-one-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-one-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.content-paragraph-one-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

.script-box-scripts-atendimento-telefonico {
  background: var(--color-bg-tertiary);
  border-left: 4px solid var(--color-accent);
  border-radius: var(--radius-md);
  padding: clamp(1rem, 2vw, 1.5rem);
}

.script-label-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.75rem, 1vw + 0.4rem, 0.875rem);
  color: var(--color-accent);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 0.5rem;
}

.script-text-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.05rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-relaxed);
  font-style: italic;
  margin: 0;
}

.content-list-one-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1.5vw, 1rem);
  list-style: none;
  padding: 0;
  margin: 0;
}

.list-item-one-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: 0.75rem;
}

.list-item-one-scripts-atendimento-telefonico::before {
  content: "";
  color: var(--color-accent);
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 2px;
}

.content-image-one-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.content-image-one-scripts-atendimento-telefonico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.quote-section-scripts-atendimento-telefonico {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.quote-content-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  justify-content: center;
}

.quote-block-scripts-atendimento-telefonico {
  background: var(--color-bg-card);
  border-left: 4px solid var(--color-accent);
  padding: clamp(1.5rem, 3vw, 2.5rem);
  border-radius: var(--radius-lg);
  max-width: 650px;
  width: 100%;
  text-align: center;
  box-shadow: var(--shadow-md);
}

.quote-text-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.5rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-relaxed);
  font-style: italic;
  margin: 0 0 clamp(1rem, 2vw, 1.5rem) 0;
}

.quote-cite-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-secondary);
  font-weight: 600;
  display: block;
}

.content-two-scripts-atendimento-telefonico {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-two-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-image-two-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.content-image-two-scripts-atendimento-telefonico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.content-text-two-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-two-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.content-paragraph-two-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

.tip-box-scripts-atendimento-telefonico {
  background: var(--color-bg-tertiary);
  border-left: 4px solid var(--color-secondary);
  border-radius: var(--radius-md);
  padding: clamp(1rem, 2vw, 1.5rem);
  display: flex;
  flex-direction: row;
  gap: 1rem;
  align-items: flex-start;
}

.tip-icon-scripts-atendimento-telefonico {
  font-size: 1.5rem;
  flex-shrink: 0;
  margin-top: 0.25rem;
}

.tip-text-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0;
}

.content-three-scripts-atendimento-telefonico {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-three-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-text-three-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-three-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.content-paragraph-three-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

.content-list-three-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1.5vw, 1rem);
  list-style: none;
  padding: 0;
  margin: 0;
}

.list-item-three-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: 0.75rem;
}

.list-item-three-scripts-atendimento-telefonico::before {
  content: "";
  color: var(--color-accent);
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 2px;
}

.content-image-three-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.content-image-three-scripts-atendimento-telefonico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.content-four-scripts-atendimento-telefonico {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-four-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-image-four-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.content-image-four-scripts-atendimento-telefonico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.content-text-four-scripts-atendimento-telefonico {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-four-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.content-paragraph-four-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

.content-list-four-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1.5vw, 1rem);
  list-style: none;
  padding: 0;
  margin: 0;
}

.list-item-four-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: 0.75rem;
}

.list-item-four-scripts-atendimento-telefonico::before {
  content: "";
  color: var(--color-accent);
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 2px;
}

.disclaimer-section-scripts-atendimento-telefonico {
  background: var(--color-bg-secondary);
  padding: clamp(2rem, 5vw, 3.5rem) 0;
  overflow: hidden;
}

.disclaimer-content-scripts-atendimento-telefonico {
  background: var(--color-bg-card);
  border-left: 4px solid var(--color-secondary);
  border-radius: var(--radius-lg);
  padding: clamp(1.5rem, 3vw, 2rem);
  box-shadow: var(--shadow-sm);
}

.disclaimer-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.35rem);
  color: var(--color-text-primary);
  font-weight: 700;
  margin-bottom: clamp(0.75rem, 1.5vw, 1rem);
}

.disclaimer-text-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0;
}

.conclusion-section-scripts-atendimento-telefonico {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.conclusion-content-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2.5rem);
}

.conclusion-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.conclusion-paragraph-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
}

.cta-box-scripts-atendimento-telefonico {
  background: var(--color-bg-secondary);
  border: 2px solid var(--color-accent);
  border-radius: var(--radius-lg);
  padding: clamp(1.5rem, 3vw, 2.5rem);
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.cta-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.5rem);
  color: var(--color-text-primary);
  font-weight: 700;
  margin: 0;
}

.cta-text-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0;
}

.cta-link-scripts-atendimento-telefonico {
  display: inline-block;
  background: var(--color-accent);
  color: #ffffff;
  text-decoration: none;
  padding: clamp(0.75rem, 1.5vw, 1rem) clamp(1.5rem, 3vw, 2rem);
  border-radius: var(--radius-md);
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  font-weight: 600;
  transition: all var(--transition-base);
}

.cta-link-scripts-atendimento-telefonico:hover {
  background: var(--color-accent-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.author-section-scripts-atendimento-telefonico {
  background: var(--color-bg-secondary);
  padding: clamp(2.5rem, 6vw, 4rem) 0;
  overflow: hidden;
}

.author-content-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  align-items: flex-start;
}

.author-image-scripts-atendimento-telefonico {
  flex-shrink: 0;
}

.author-image-scripts-atendimento-telefonico img {
  width: 120px;
  height: 120px;
  border-radius: var(--radius-full);
  display: block;
  object-fit: cover;
  border: 2px solid var(--color-accent);
}

.author-text-scripts-atendimento-telefonico {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 0.75rem);
}

.author-name-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.05rem, 2vw + 0.4rem, 1.35rem);
  margin: 0;
  font-weight: 700;
}

.author-name-scripts-atendimento-telefonico a {
  color: var(--color-text-primary);
  text-decoration: none;
  transition: color var(--transition-base);
}

.author-name-scripts-atendimento-telefonico a:hover {
  color: var(--color-accent);
}

.author-title-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-accent);
  font-weight: 600;
  margin: 0;
}

.author-bio-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  margin: 0;
}

.related-section-scripts-atendimento-telefonico {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.related-content-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.related-header-scripts-atendimento-telefonico {
  text-align: center;
}

.related-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
  margin-bottom: clamp(0.5rem, 1vw, 0.75rem);
}

.related-subtitle-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0;
}

.related-cards-scripts-atendimento-telefonico {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.related-card-scripts-atendimento-telefonico {
  background: var(--color-bg-card);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  transition: all var(--transition-base);
  flex: 1 1 calc(33.333% - clamp(1rem, 2vw, 1.67rem));
  min-width: 280px;
  max-width: 380px;
  display: flex;
  flex-direction: column;
}

.related-card-scripts-atendimento-telefonico:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.related-card-image-scripts-atendimento-telefonico {
  width: 100%;
  height: 240px;
  overflow: hidden;
}

.related-card-image-scripts-atendimento-telefonico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.related-card-text-scripts-atendimento-telefonico {
  padding: clamp(1rem, 2vw, 1.5rem);
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1.5vw, 1rem);
  flex: 1;
}

.related-card-title-scripts-atendimento-telefonico {
  font-family: var(--font-heading);
  font-size: clamp(1rem, 2vw + 0.3rem, 1.3rem);
  color: var(--color-text-primary);
  font-weight: 700;
  line-height: var(--line-height-tight);
  margin: 0;
}

.related-card-title-scripts-atendimento-telefonico a {
  color: var(--color-text-primary);
  text-decoration: none;
  transition: color var(--transition-base);
}

.related-card-title-scripts-atendimento-telefonico a:hover {
  color: var(--color-accent);
}

.related-card-description-scripts-atendimento-telefonico {
  font-family: var(--font-primary);
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  margin: 0;
}

@media (max-width: 1024px) {
  .content-wrapper-one-scripts-atendimento-telefonico,
  .content-wrapper-two-scripts-atendimento-telefonico,
  .content-wrapper-three-scripts-atendimento-telefonico,
  .content-wrapper-four-scripts-atendimento-telefonico {
    flex-direction: column;
  }

  .content-text-one-scripts-atendimento-telefonico,
  .content-text-two-scripts-atendimento-telefonico,
  .content-text-three-scripts-atendimento-telefonico,
  .content-text-four-scripts-atendimento-telefonico,
  .content-image-one-scripts-atendimento-telefonico,
  .content-image-two-scripts-atendimento-telefonico,
  .content-image-three-scripts-atendimento-telefonico,
  .content-image-four-scripts-atendimento-telefonico {
    flex: 1 1 100%;
    max-width: 100%;
  }

  .author-content-scripts-atendimento-telefonico {
    flex-direction: column;
    align-items: center;
    text-align: center;
  }

  .author-image-scripts-atendimento-telefonico {
    margin-bottom: 0.5rem;
  }

  .related-card-scripts-atendimento-telefonico {
    flex: 1 1 calc(50% - clamp(0.75rem, 1.5vw, 1.25rem));
    max-width: 100%;
  }
}

@media (max-width: 768px) {
  .breadcrumbs-scripts-atendimento-telefonico {
    gap: 0.5rem;
    font-size: 0.75rem;
  }

  .hero-meta-scripts-atendimento-telefonico {
    gap: 0.75rem;
  }

  .related-card-scripts-atendimento-telefonico {
    flex: 1 1 100%;
    min-width: auto;
  }

  .highlight-box-scripts-atendimento-telefonico {
    max-width: 100%;
  }

  .quote-block-scripts-atendimento-telefonico {
    max-width: 100%;
  }
}

@media (max-width: 480px) {
  .hero-meta-scripts-atendimento-telefonico {
    flex-direction: column;
    align-items: flex-start;
  }

  .breadcrumbs-scripts-atendimento-telefonico {
    gap: 0.3rem;
  }

  .author-image-scripts-atendimento-telefonico img {
    width: 100px;
    height: 100px;
  }
}

* {
  box-sizing: border-box;
}

.main-comunicacao-empatica-inglesa {
  width: 100%;
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
}

.hero-section-comunicacao-empatica-inglesa {
  background: var(--color-bg-primary);
  padding: clamp(2rem, 5vw, 4rem) 0;
  overflow: hidden;
}

.breadcrumbs-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: 0.5rem;
  margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
  flex-wrap: wrap;
}

.breadcrumbs-comunicacao-empatica-inglesa a {
  color: var(--color-primary);
  text-decoration: none;
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.95rem);
  transition: color var(--transition-base);
}

.breadcrumbs-comunicacao-empatica-inglesa a:hover {
  color: var(--color-primary-hover);
  text-decoration: underline;
}

.breadcrumbs-comunicacao-empatica-inglesa span {
  color: var(--color-text-muted);
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.95rem);
}

.breadcrumbs-comunicacao-empatica-inglesa span:last-child {
  color: var(--color-text-secondary);
}

.hero-content-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.hero-header-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.hero-meta-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: 0.75rem;
  flex-wrap: wrap;
}

.meta-level-comunicacao-empatica-inglesa,
.meta-time-comunicacao-empatica-inglesa,
.meta-date-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.8rem, 1vw + 0.5rem, 0.95rem);
  font-weight: 500;
}

.meta-separator-comunicacao-empatica-inglesa {
  color: var(--color-text-muted);
  font-size: clamp(0.8rem, 1vw + 0.5rem, 0.95rem);
}

.hero-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 5vw + 1rem, 3.5rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.hero-subtitle-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(1rem, 2vw + 0.5rem, 1.25rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  font-weight: 400;
}

.hero-image-wrapper-comunicacao-empatica-inglesa {
  width: 100%;
  max-height: 500px;
  border-radius: var(--radius-lg);
}

.hero-image-comunicacao-empatica-inglesa {
  width: 100%;
  height: auto;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.intro-section-comunicacao-empatica-inglesa {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.intro-content-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.intro-text-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.intro-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.intro-paragraph-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.intro-image-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  max-height: 350px;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.intro-image-comunicacao-empatica-inglesa img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.content-section-1-comunicacao-empatica-inglesa {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-1-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-text-1-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-1-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.content-paragraph-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.highlight-box-comunicacao-empatica-inglesa {
  background: var(--color-bg-tertiary);
  padding: clamp(1.5rem, 3vw, 2.5rem);
  border-radius: var(--radius-md);
  border-left: 4px solid var(--color-primary);
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.highlight-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.4rem);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.highlight-list-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0 0 0 1.5rem;
  list-style: disc;
}

.highlight-list-comunicacao-empatica-inglesa li {
  margin-bottom: 0.75rem;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.content-image-1-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  max-height: 350px;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.content-image-comunicacao-empatica-inglesa {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: var(--radius-lg);
}

.content-section-2-comunicacao-empatica-inglesa {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-2-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-image-2-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  max-height: 350px;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.content-text-2-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-2-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.technique-steps-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.step-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: 1rem;
  align-items: flex-start;
}

.step-number-comunicacao-empatica-inglesa {
  background: var(--color-primary);
  color: var(--color-bg-primary);
  width: 40px;
  height: 40px;
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 1.1rem;
  flex-shrink: 0;
}

.step-text-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
  padding-top: 0.5rem;
}

.quote-section-comunicacao-empatica-inglesa {
  background: var(--color-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.quote-content-comunicacao-empatica-inglesa {
  max-width: 800px;
  margin: 0 auto;
}

.quote-block-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  border-left: 4px solid var(--color-bg-primary);
  padding-left: clamp(1.5rem, 3vw, 2.5rem);
  margin: 0;
}

.quote-text-comunicacao-empatica-inglesa {
  color: var(--color-bg-primary);
  font-size: clamp(1.2rem, 3vw + 0.5rem, 1.75rem);
  line-height: var(--line-height-relaxed);
  font-weight: 600;
  font-style: italic;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.quote-author-comunicacao-empatica-inglesa {
  color: var(--color-bg-primary);
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.1rem);
  font-weight: 500;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.content-section-3-comunicacao-empatica-inglesa {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.content-wrapper-3-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-text-3-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-3-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.tone-guide-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.tone-item-comunicacao-empatica-inglesa {
  background: var(--color-bg-tertiary);
  padding: clamp(1rem, 2vw, 1.5rem);
  border-radius: var(--radius-md);
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.tone-label-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.1rem);
  font-weight: 600;
}

.tone-description-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.content-image-3-comunicacao-empatica-inglesa {
  flex: 1 1 50%;
  max-width: 50%;
  max-height: 350px;
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.disclaimer-section-comunicacao-empatica-inglesa {
  background: var(--color-bg-secondary);
  padding: clamp(2rem, 5vw, 4rem) 0;
  overflow: hidden;
  border-top: 1px solid var(--color-border-light);
  border-bottom: 1px solid var(--color-border-light);
}

.disclaimer-content-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  align-items: flex-start;
}

.disclaimer-icon-comunicacao-empatica-inglesa {
  flex-shrink: 0;
  font-size: clamp(1.5rem, 3vw, 2rem);
  color: var(--color-primary);
  margin-top: 0.25rem;
}

.disclaimer-text-comunicacao-empatica-inglesa {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.disclaimer-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.35rem);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.disclaimer-paragraph-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.conclusion-section-comunicacao-empatica-inglesa {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.conclusion-content-comunicacao-empatica-inglesa {
  max-width: 800px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2.5rem);
}

.conclusion-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
  text-align: center;
}

.conclusion-text-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.author-section-comunicacao-empatica-inglesa {
  background: var(--color-bg-secondary);
  padding: clamp(2.5rem, 5vw, 4rem) 0;
  overflow: hidden;
  border-top: 1px solid var(--color-border-light);
}

.author-content-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  align-items: flex-start;
}

.author-image-comunicacao-empatica-inglesa {
  flex-shrink: 0;
}

.author-photo-comunicacao-empatica-inglesa {
  width: 120px;
  height: 120px;
  border-radius: var(--radius-full);
  object-fit: cover;
  display: block;
  border: 2px solid var(--color-border);
}

.author-info-comunicacao-empatica-inglesa {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.author-label-comunicacao-empatica-inglesa {
  color: var(--color-text-muted);
  font-size: clamp(0.8rem, 1vw + 0.5rem, 0.95rem);
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: var(--letter-spacing-wide);
  margin: 0;
  padding: 0;
}

.author-name-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.4rem);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.author-link-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  text-decoration: none;
  transition: color var(--transition-base);
}

.author-link-comunicacao-empatica-inglesa:hover {
  color: var(--color-primary);
}

.author-title-comunicacao-empatica-inglesa {
  color: var(--color-primary);
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.05rem);
  font-weight: 500;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.author-bio-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.related-section-comunicacao-empatica-inglesa {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.related-content-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: column;
  gap: clamp(2.5rem, 5vw, 4rem);
}

.related-header-comunicacao-empatica-inglesa {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.related-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw + 1rem, 3rem);
  line-height: var(--line-height-tight);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.related-subtitle-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.1rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.related-cards-comunicacao-empatica-inglesa {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.related-card-comunicacao-empatica-inglesa {
  flex: 1 1 calc(33.333% - 1.667rem);
  min-width: 280px;
  background: var(--color-bg-card);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  display: flex;
  flex-direction: column;
  transition: all var(--transition-base);
}

.related-card-comunicacao-empatica-inglesa:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.related-card-image-comunicacao-empatica-inglesa {
  width: 100%;
  height: 200px;
  overflow: hidden;
}

.related-card-img-comunicacao-empatica-inglesa {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.related-card-body-comunicacao-empatica-inglesa {
  padding: clamp(1.5rem, 3vw, 2rem);
  display: flex;
  flex-direction: column;
  gap: 1rem;
  flex: 1;
}

.related-card-title-comunicacao-empatica-inglesa {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw + 0.5rem, 1.35rem);
  font-weight: 600;
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.related-card-text-comunicacao-empatica-inglesa {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  line-height: var(--line-height-relaxed);
  margin: 0;
  padding: 0;
  word-wrap: break-word;
  overflow-wrap: break-word;
  flex: 1;
}

.related-card-link-comunicacao-empatica-inglesa {
  color: var(--color-primary);
  text-decoration: none;
  font-weight: 500;
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.05rem);
  transition: color var(--transition-base);
  align-self: flex-start;
}

.related-card-link-comunicacao-empatica-inglesa:hover {
  color: var(--color-primary-hover);
  text-decoration: underline;
}

@media (max-width: 768px) {
  .intro-content-comunicacao-empatica-inglesa,
  .content-wrapper-1-comunicacao-empatica-inglesa,
  .content-wrapper-2-comunicacao-empatica-inglesa,
  .content-wrapper-3-comunicacao-empatica-inglesa {
    flex-direction: column;
  }

  .intro-text-comunicacao-empatica-inglesa,
  .intro-image-comunicacao-empatica-inglesa,
  .content-text-1-comunicacao-empatica-inglesa,
  .content-image-1-comunicacao-empatica-inglesa,
  .content-image-2-comunicacao-empatica-inglesa,
  .content-text-2-comunicacao-empatica-inglesa,
  .content-text-3-comunicacao-empatica-inglesa,
  .content-image-3-comunicacao-empatica-inglesa {
    flex: 1 1 100%;
    max-width: 100%;
  }

  .related-card-comunicacao-empatica-inglesa {
    flex: 1 1 calc(50% - 0.75rem);
    min-width: 250px;
  }

  .author-content-comunicacao-empatica-inglesa {
    flex-direction: column;
    align-items: center;
    text-align: center;
  }

  .author-info-comunicacao-empatica-inglesa {
    align-items: center;
  }
}

@media (max-width: 480px) {
  .related-card-comunicacao-empatica-inglesa {
    flex: 1 1 100%;
    min-width: 100%;
  }

  .disclaimer-content-comunicacao-empatica-inglesa {
    flex-direction: column;
    align-items: flex-start;
  }
}

.main-frases-cortesia-atendimento {
  width: 100%;
  overflow: hidden;
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
}

.hero-section-frases-cortesia-atendimento {
  background: var(--color-bg-primary);
  padding: clamp(2rem, 5vw, 3rem) 0;
  overflow: hidden;
}

.breadcrumbs-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.95rem);
}

.breadcrumbs-frases-cortesia-atendimento a {
  color: var(--color-primary);
  text-decoration: none;
  transition: color var(--transition-base);
}

.breadcrumbs-frases-cortesia-atendimento a:hover {
  color: var(--color-primary-hover);
  text-decoration: underline;
}

.breadcrumbs-frases-cortesia-atendimento span {
  color: var(--color-text-muted);
}

.hero-content-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.hero-header-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.hero-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 5vw + 1rem, 3.5rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
  font-weight: 700;
  margin: 0;
  padding: 0;
}

.hero-metadata-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1rem, 2vw, 1.5rem);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
}

.metadata-item-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  align-items: center;
  gap: 0.5rem;
  color: var(--color-text-secondary);
}

.metadata-item-frases-cortesia-atendimento i {
  color: var(--color-primary);
}

.hero-description-frases-cortesia-atendimento {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.hero-image-frases-cortesia-atendimento {
  width: 100%;
  max-height: 500px;
  overflow: hidden;
  border-radius: var(--radius-lg);
}

.hero-image-frases-cortesia-atendimento img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.intro-section-frases-cortesia-atendimento {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.intro-content-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.intro-text-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.intro-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.intro-paragraph-frases-cortesia-atendimento {
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.intro-highlight-frases-cortesia-atendimento {
  width: 100%;
}

.highlight-box-frases-cortesia-atendimento {
  background: var(--color-bg-tertiary);
  padding: clamp(1.5rem, 3vw, 2rem);
  border-radius: var(--radius-lg);
  border-left: 4px solid var(--color-primary);
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.highlight-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.25rem, 2vw + 0.5rem, 1.75rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.highlight-list-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin: 0;
  padding-left: 1.5rem;
  list-style: disc;
}

.highlight-list-frases-cortesia-atendimento li {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.disclaimer-section-frases-cortesia-atendimento {
  background: var(--color-bg-primary);
  padding: clamp(2rem, 4vw, 3rem) 0;
  overflow: hidden;
}

.disclaimer-content-frases-cortesia-atendimento {
  background: var(--color-bg-tertiary);
  padding: clamp(1.5rem, 3vw, 2rem);
  border-radius: var(--radius-lg);
  border-left: 4px solid var(--color-secondary);
}

.disclaimer-text-frases-cortesia-atendimento {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.disclaimer-text-frases-cortesia-atendimento strong {
  color: var(--color-text-primary);
  font-weight: 700;
}

.content-opening-frases-cortesia-atendimento {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.content-wrapper-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-text-opening-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.content-text-frases-cortesia-atendimento {
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.phrase-examples-frases-cortesia-atendimento {
  background: var(--color-bg-secondary);
  padding: clamp(1rem, 2vw, 1.5rem);
  border-radius: var(--radius-md);
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.phrase-subtitle-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1rem, 1.5vw + 0.4rem, 1.25rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.phrase-list-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin: 0;
  padding-left: 1.25rem;
  list-style: disc;
}

.phrase-list-frases-cortesia-atendimento li {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.content-image-opening-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  overflow: hidden;
  border-radius: var(--radius-lg);
}

.content-image-opening-frases-cortesia-atendimento img {
  width: 100%;
  height: auto;
  object-fit: cover;
  display: block;
  max-height: 450px;
}

.content-listening-frases-cortesia-atendimento {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.content-wrapper-listening-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-image-listening-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  overflow: hidden;
  border-radius: var(--radius-lg);
}

.content-image-listening-frases-cortesia-atendimento img {
  width: 100%;
  height: auto;
  object-fit: cover;
  display: block;
  max-height: 450px;
}

.content-text-listening-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-difficult-frases-cortesia-atendimento {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.content-wrapper-difficult-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-text-difficult-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.content-image-difficult-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  overflow: hidden;
  border-radius: var(--radius-lg);
}

.content-image-difficult-frases-cortesia-atendimento img {
  width: 100%;
  height: auto;
  object-fit: cover;
  display: block;
  max-height: 450px;
}

.content-closing-frases-cortesia-atendimento {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.content-wrapper-closing-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.content-image-closing-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  overflow: hidden;
  border-radius: var(--radius-lg);
}

.content-image-closing-frases-cortesia-atendimento img {
  width: 100%;
  height: auto;
  object-fit: cover;
  display: block;
  max-height: 450px;
}

.content-text-closing-frases-cortesia-atendimento {
  flex: 1 1 50%;
  max-width: 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.summary-section-frases-cortesia-atendimento {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.summary-content-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.summary-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
  text-align: center;
  margin: 0;
  padding: 0;
}

.summary-cards-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.summary-card-frases-cortesia-atendimento {
  flex: 1 1 calc(33.333% - 1.5rem);
  min-width: 280px;
  max-width: 100%;
  background: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-lg);
  padding: clamp(1.5rem, 2vw, 2rem);
  display: flex;
  flex-direction: column;
  gap: 1rem;
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
}

.summary-card-frases-cortesia-atendimento:hover {
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.card-number-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(2rem, 3vw + 0.5rem, 3rem);
  color: var(--color-primary);
  line-height: var(--line-height-tight);
  font-weight: 700;
  margin: 0;
  padding: 0;
}

.card-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.1rem, 2vw + 0.3rem, 1.5rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.card-text-frases-cortesia-atendimento {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.summary-closing-frases-cortesia-atendimento {
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  max-width: 700px;
  margin: clamp(1rem, 2vw, 2rem) auto 0;
  padding: 0;
  text-align: center;
}

.author-section-frases-cortesia-atendimento {
  background: var(--color-bg-secondary);
  padding: clamp(2.5rem, 5vw, 4rem) 0;
  overflow: hidden;
}

.author-content-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  align-items: flex-start;
}

.author-image-frases-cortesia-atendimento {
  flex-shrink: 0;
  width: 120px;
  height: 120px;
  border-radius: var(--radius-full);
  overflow: hidden;
  box-shadow: var(--shadow-md);
}

.author-image-frases-cortesia-atendimento img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.author-info-frases-cortesia-atendimento {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.author-name-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.25rem, 2vw + 0.5rem, 1.75rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.author-name-frases-cortesia-atendimento a {
  color: var(--color-text-primary);
  text-decoration: none;
  transition: color var(--transition-base);
}

.author-name-frases-cortesia-atendimento a:hover {
  color: var(--color-primary);
}

.author-title-frases-cortesia-atendimento {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-primary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
  font-weight: 600;
}

.author-bio-frases-cortesia-atendimento {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.related-section-frases-cortesia-atendimento {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 5rem) 0;
  overflow: hidden;
}

.related-content-frases-cortesia-atendimento {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3rem);
}

.related-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
  text-align: center;
  margin: 0;
  padding: 0;
}

.related-cards-frases-cortesia-atendimento {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.related-card-frases-cortesia-atendimento {
  flex: 1 1 calc(33.333% - 1.5rem);
  min-width: 300px;
  max-width: 100%;
  background: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
  transition: all var(--transition-base);
  display: flex;
  flex-direction: column;
}

.related-card-frases-cortesia-atendimento:hover {
  box-shadow: var(--shadow-md);
  transform: translateY(-4px);
}

.related-image-frases-cortesia-atendimento {
  width: 100%;
  height: 200px;
  overflow: hidden;
}

.related-image-frases-cortesia-atendimento img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  transition: transform var(--transition-base);
}

.related-card-frases-cortesia-atendimento:hover .related-image-frases-cortesia-atendimento img {
  transform: scale(1.05);
}

.related-text-frases-cortesia-atendimento {
  padding: clamp(1.25rem, 2vw, 1.75rem);
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  flex: 1;
}

.related-card-title-frases-cortesia-atendimento {
  font-family: var(--font-heading);
  font-size: clamp(1.05rem, 1.5vw + 0.3rem, 1.35rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

.related-card-title-frases-cortesia-atendimento a {
  color: var(--color-text-primary);
  text-decoration: none;
  transition: color var(--transition-base);
}

.related-card-title-frases-cortesia-atendimento a:hover {
  color: var(--color-primary);
}

.related-card-description-frases-cortesia-atendimento {
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
  margin: 0;
  padding: 0;
}

@media (max-width: 1023px) {
  .content-wrapper-frases-cortesia-atendimento,
  .content-wrapper-listening-frases-cortesia-atendimento,
  .content-wrapper-difficult-frases-cortesia-atendimento,
  .content-wrapper-closing-frases-cortesia-atendimento {
    flex-direction: column;
  }

  .content-text-opening-frases-cortesia-atendimento,
  .content-text-listening-frases-cortesia-atendimento,
  .content-text-difficult-frases-cortesia-atendimento,
  .content-text-closing-frases-cortesia-atendimento,
  .content-image-opening-frases-cortesia-atendimento,
  .content-image-listening-frases-cortesia-atendimento,
  .content-image-difficult-frases-cortesia-atendimento,
  .content-image-closing-frases-cortesia-atendimento {
    flex: 1 1 100%;
    max-width: 100%;
  }

  .summary-card-frases-cortesia-atendimento {
    flex: 1 1 calc(50% - 0.75rem);
    min-width: 250px;
  }

  .related-card-frases-cortesia-atendimento {
    flex: 1 1 calc(50% - 0.75rem);
    min-width: 280px;
  }

  .author-content-frases-cortesia-atendimento {
    flex-direction: column;
    align-items: flex-start;
  }
}

@media (max-width: 768px) {
  .breadcrumbs-frases-cortesia-atendimento {
    font-size: 0.75rem;
    gap: 0.25rem;
  }

  .hero-content-frases-cortesia-atendimento {
    gap: 1.5rem;
  }

  .summary-card-frases-cortesia-atendimento {
    flex: 1 1 100%;
    min-width: 100%;
  }

  .related-card-frases-cortesia-atendimento {
    flex: 1 1 100%;
    min-width: 100%;
  }

  .phrase-list-frases-cortesia-atendimento,
  .highlight-list-frases-cortesia-atendimento {
    padding-left: 1.25rem;
  }
}

@media (max-width: 480px) {
  .hero-metadata-frases-cortesia-atendimento {
    gap: 0.75rem;
    font-size: 0.8rem;
  }

  .hero-image-frases-cortesia-atendimento {
    max-height: 300px;
  }

  .author-image-frases-cortesia-atendimento {
    width: 100px;
    height: 100px;
  }
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

html, body {
  font-family: var(--font-primary), sans-serif;
  color: var(--color-text-primary);
  background: var(--color-bg-primary);
}

h1, h2, h3, h4, h5, h6 {
  font-family: var(--font-heading), serif;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

p, span, li {
  word-wrap: break-word;
  overflow-wrap: break-word;
}

a {
  text-decoration: none;
  color: var(--color-primary);
  transition: all 0.3s ease;
}

a:hover {
  color: var(--color-primary-hover);
}

.btn {
  display: inline-block;
  padding: 0.875rem 1.75rem;
  background: var(--color-primary);
  color: #ffffff;
  border-radius: var(--radius-md);
  font-weight: 600;
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  transition: all 0.3s ease;
  text-align: center;
  border: none;
  cursor: pointer;
}

.btn:hover {
  background: var(--color-primary-hover);
  transform: translateY(-2px);
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 4vw, 2rem);
  display: block;
}

.about-service-excellence-about {
  background: var(--color-bg-primary);
  overflow: hidden;
}

.hero-section-about {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.hero-content-about {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3.5rem);
  align-items: center;
}

.hero-header-about {
  text-align: center;
  max-width: 700px;
}

.hero-header-about h1 {
  color: var(--color-text-primary);
  font-size: clamp(2rem, 6vw + 0.5rem, 3.5rem);
  line-height: 1.2;
  margin-bottom: var(--spacing-lg);
}

.hero-subtitle-about {
  color: var(--color-text-secondary);
  font-size: clamp(1rem, 2vw + 0.5rem, 1.25rem);
  line-height: 1.6;
  margin-bottom: var(--spacing-lg);
}

.hero-stats-about {
  display: flex;
  flex-direction: row;
  gap: clamp(1.5rem, 4vw, 2.5rem);
  justify-content: center;
  flex-wrap: wrap;
  margin-top: var(--spacing-xl);
}

.stat-item-about {
  text-align: center;
  flex: 0 1 auto;
}

.stat-number-about {
  color: var(--color-primary);
  font-size: clamp(1.75rem, 4vw, 2.5rem);
  font-weight: 700;
  font-family: var(--font-heading), serif;
}

.stat-label-about {
  color: var(--color-text-secondary);
  font-size: clamp(0.75rem, 1.5vw, 0.95rem);
  margin-top: var(--spacing-sm);
}

.hero-visual-about {
  width: 100%;
  max-width: 700px;
  height: auto;
  max-height: 400px;
  object-fit: cover;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
}

.mission-section-about {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.mission-content-about {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3rem);
}

.mission-header-about {
  text-align: center;
}

.section-label-about {
  color: var(--color-primary);
  font-size: clamp(0.75rem, 1vw, 0.875rem);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  margin-bottom: var(--spacing-sm);
}

.mission-header-about h2 {
  color: var(--color-text-primary);
  font-size: clamp(1.75rem, 5vw + 0.5rem, 2.75rem);
  line-height: 1.2;
  margin-bottom: var(--spacing-lg);
}

.mission-description-about {
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2rem);
  max-width: 800px;
  margin: 0 auto;
}

.mission-text-about {
  color: var(--color-text-secondary);
  font-size: clamp(0.95rem, 1.5vw, 1.1rem);
  line-height: 1.7;
}

.services-section-about {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.services-content-about {
  display: flex;
  flex-direction: column;
  gap: clamp(2.5rem, 5vw, 3.5rem);
}

.services-header-about {
  text-align: center;
}

.services-header-about h2 {
  color: var(--color-text-primary);
  font-size: clamp(1.75rem, 5vw + 0.5rem, 2.75rem);
  line-height: 1.2;
  margin-bottom: var(--spacing-lg);
}

.services-grid-about {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.service-card-about {
  background: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-lg);
  padding: clamp(1.5rem, 3vw, 2.5rem);
  flex: 1 1 calc(50% - var(--spacing-lg));
  min-width: 280px;
  max-width: 350px;
  transition: all 0.3s ease;
  box-shadow: var(--shadow-sm);
}

.service-card-about:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
  border-color: var(--color-primary);
}

.service-icon-about {
  color: var(--color-primary);
  font-size: 2rem;
  margin-bottom: var(--spacing-md);
}

.service-card-about h3 {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw, 1.35rem);
  margin-bottom: var(--spacing-md);
  line-height: 1.3;
}

.service-card-about p {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1.5vw, 1rem);
  line-height: 1.6;
}

.expertise-section-about {
  background: var(--color-bg-tertiary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.expertise-content-about {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 5vw, 3rem);
}

.expertise-header-about {
  text-align: center;
}

.expertise-header-about h2 {
  color: var(--color-text-primary);
  font-size: clamp(1.75rem, 5vw + 0.5rem, 2.75rem);
  line-height: 1.2;
  margin-bottom: var(--spacing-lg);
}

.expertise-blocks-about {
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  max-width: 900px;
  margin: 0 auto;
  width: 100%;
}

.expertise-item-about {
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 3vw, 2rem);
  border-radius: var(--radius-lg);
  border-left: 4px solid var(--color-primary);
  box-shadow: var(--shadow-sm);
}

.expertise-item-about h3 {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw, 1.3rem);
  margin-bottom: var(--spacing-md);
}

.expertise-item-about p {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1.5vw, 1rem);
  line-height: 1.7;
}

.expertise-visual-about {
  width: 100%;
  max-width: 600px;
  height: auto;
  max-height: 350px;
  object-fit: cover;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  margin: 0 auto;
}

.disclaimer-section-about {
  background: var(--color-bg-secondary);
  padding: clamp(2.5rem, 6vw, 4rem) 0;
  overflow: hidden;
  border-top: 1px solid var(--color-border);
}

.disclaimer-content-about {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-lg);
  max-width: 800px;
}

.disclaimer-header-about {
  display: flex;
  flex-direction: row;
  gap: var(--spacing-md);
  align-items: flex-start;
}

.disclaimer-icon-about {
  color: var(--color-primary);
  font-size: 1.5rem;
  flex-shrink: 0;
  margin-top: 2px;
}

.disclaimer-content-about h3 {
  color: var(--color-text-primary);
  font-size: clamp(1.1rem, 2vw, 1.3rem);
  margin-bottom: var(--spacing-md);
}

.disclaimer-content-about p {
  color: var(--color-text-secondary);
  font-size: clamp(0.85rem, 1.5vw, 0.95rem);
  line-height: 1.7;
}

@media (max-width: 768px) {
  .hero-stats-about {
    gap: var(--spacing-lg);
  }

  .service-card-about {
    flex: 1 1 100%;
    max-width: 100%;
  }

  .expertise-blocks-about {
    gap: var(--spacing-lg);
  }

  .disclaimer-header-about {
    flex-direction: column;
  }

  .disclaimer-icon-about {
    margin-top: 0;
  }
}

@media (max-width: 480px) {
  .hero-stats-about {
    flex-direction: column;
    gap: var(--spacing-md);
  }

  .stat-item-about {
    flex: 1 1 100%;
  }
}

.author-profile-catarina-martins {
  width: 100%;
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 clamp(1rem, 3vw, 2rem);
}

.hero-section-catarina-martins {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.hero-content-catarina-martins {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: center;
}

.hero-text-catarina-martins {
  flex: 1 1 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.hero-label-catarina-martins {
  display: inline-block;
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.hero-title-catarina-martins {
  font-size: clamp(2.5rem, 6vw + 1rem, 4rem);
  font-weight: 700;
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero-subtitle-catarina-martins {
  font-size: clamp(1.125rem, 2vw + 0.5rem, 1.5rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  font-weight: 500;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero-description-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.hero-image-wrapper-catarina-martins {
  flex: 1 1 45%;
  min-height: 300px;
}

.hero-image-catarina-martins {
  width: 100%;
  height: 100%;
  object-fit: cover;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
}

@media (max-width: 768px) {
  .hero-content-catarina-martins {
    flex-direction: column;
  }
  
  .hero-text-catarina-martins {
    flex: 1 1 100%;
  }
  
  .hero-image-wrapper-catarina-martins {
    flex: 1 1 100%;
    min-height: 250px;
  }
}

.expertise-section-catarina-martins {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.expertise-content-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3.5rem);
}

.expertise-header-catarina-martins {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 1rem);
}

.expertise-label-catarina-martins {
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.expertise-title-catarina-martins {
  font-size: clamp(1.75rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.expertise-subtitle-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.expertise-cards-catarina-martins {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.expertise-card-catarina-martins {
  flex: 1 1 calc(33.333% - 1.5rem);
  min-width: 280px;
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 2vw, 2.5rem);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
  transition: all var(--transition-base);
}

.expertise-card-catarina-martins:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.card-icon-catarina-martins {
  font-size: clamp(2rem, 3vw, 2.75rem);
  color: var(--color-accent);
  height: auto;
}

.card-title-catarina-martins {
  font-size: clamp(1rem, 2vw + 0.5rem, 1.25rem);
  color: var(--color-text-primary);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.card-text-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

@media (max-width: 1024px) {
  .expertise-card-catarina-martins {
    flex: 1 1 calc(50% - 1.5rem);
    min-width: 250px;
  }
}

@media (max-width: 768px) {
  .expertise-card-catarina-martins {
    flex: 1 1 100%;
  }
}

.interview-section-catarina-martins {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.interview-content-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3.5rem);
}

.interview-header-catarina-martins {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 1rem);
}

.interview-label-catarina-martins {
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.interview-title-catarina-martins {
  font-size: clamp(1.75rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.interview-subtitle-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.interview-qa-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 3vw, 3rem);
}

.qa-item-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1vw, 1rem);
  padding-bottom: clamp(1.5rem, 2vw, 2rem);
  border-bottom: 1px solid var(--color-border-light);
}

.qa-item-catarina-martins:last-child {
  border-bottom: none;
  padding-bottom: 0;
}

.qa-question-catarina-martins {
  font-size: clamp(1rem, 2vw + 0.5rem, 1.375rem);
  color: var(--color-text-primary);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.qa-answer-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.credentials-section-catarina-martins {
  background: var(--color-bg-tertiary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.credentials-content-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3.5rem);
}

.credentials-header-catarina-martins {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 1rem);
}

.credentials-label-catarina-martins {
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.credentials-title-catarina-martins {
  font-size: clamp(1.75rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.credentials-grid-catarina-martins {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2.5rem);
  justify-content: center;
}

.credential-item-catarina-martins {
  flex: 1 1 calc(50% - 1.5rem);
  min-width: 300px;
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 2vw, 2.5rem);
  border-radius: var(--radius-md);
  border-left: 4px solid var(--color-accent);
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1vw, 1rem);
}

.credential-year-catarina-martins {
  font-size: clamp(1.25rem, 2vw + 0.5rem, 1.75rem);
  font-weight: 700;
  color: var(--color-accent);
}

.credential-name-catarina-martins {
  font-size: clamp(1rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-primary);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.credential-institution-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  font-weight: 500;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.credential-detail-catarina-martins {
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-muted);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

@media (max-width: 768px) {
  .credential-item-catarina-martins {
    flex: 1 1 100%;
    min-width: unset;
  }
}

.approach-section-catarina-martins {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.approach-content-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3.5rem);
}

.approach-header-catarina-martins {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 1rem);
}

.approach-label-catarina-martins {
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.approach-title-catarina-martins {
  font-size: clamp(1.75rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.approach-split-catarina-martins {
  display: flex;
  flex-direction: row;
  gap: clamp(2rem, 4vw, 4rem);
  align-items: flex-start;
}

.approach-text-catarina-martins {
  flex: 1 1 50%;
  display: flex;
  flex-direction: column;
  gap: clamp(1.5rem, 2vw, 2rem);
}

.approach-section-title-catarina-martins {
  font-size: clamp(1rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-primary);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.approach-paragraph-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.approach-stats-catarina-martins {
  flex: 1 1 45%;
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
}

.stat-box-catarina-martins {
  background: var(--color-bg-secondary);
  padding: clamp(1.5rem, 2vw, 2rem);
  border-radius: var(--radius-md);
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 0.75rem);
}

.stat-number-catarina-martins {
  font-size: clamp(1.75rem, 3vw + 0.5rem, 2.5rem);
  font-weight: 700;
  color: var(--color-accent);
}

.stat-label-catarina-martins {
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-secondary);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.approach-principles-catarina-martins {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.principle-card-catarina-martins {
  flex: 1 1 calc(50% - 1.5rem);
  min-width: 250px;
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 2vw, 2rem);
  border-radius: var(--radius-md);
  display: flex;
  flex-direction: column;
  gap: clamp(0.75rem, 1vw, 1rem);
  text-align: center;
}

.principle-icon-catarina-martins {
  font-size: clamp(1.75rem, 2vw, 2.25rem);
  color: var(--color-accent);
}

.principle-title-catarina-martins {
  font-size: clamp(0.95rem, 1.5vw + 0.5rem, 1.15rem);
  color: var(--color-text-primary);
  font-weight: 600;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.principle-text-catarina-martins {
  font-size: clamp(0.8rem, 1vw + 0.4rem, 0.95rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

@media (max-width: 768px) {
  .approach-split-catarina-martins {
    flex-direction: column;
  }
  
  .approach-text-catarina-martins {
    flex: 1 1 100%;
  }
  
  .approach-stats-catarina-martins {
    flex: 1 1 100%;
  }
  
  .principle-card-catarina-martins {
    flex: 1 1 100%;
    min-width: unset;
  }
}

.articles-section-catarina-martins {
  background: var(--color-bg-secondary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.articles-content-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3.5rem);
}

.articles-header-catarina-martins {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 1rem);
}

.articles-label-catarina-martins {
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.articles-title-catarina-martins {
  font-size: clamp(1.75rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.articles-subtitle-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.articles-grid-catarina-martins {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  gap: clamp(1.5rem, 3vw, 2rem);
  justify-content: center;
}

.article-card-catarina-martins {
  flex: 1 1 calc(50% - 1.5rem);
  min-width: 300px;
  background: var(--color-bg-card);
  padding: clamp(1.5rem, 2vw, 2.5rem);
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-md);
  display: flex;
  flex-direction: column;
  gap: clamp(1rem, 2vw, 1.5rem);
  transition: all var(--transition-base);
}

.article-card-catarina-martins:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
}

.article-meta-catarina-martins {
  display: flex;
  flex-direction: row;
  gap: 0.5rem;
}

.article-category-catarina-martins {
  display: inline-block;
  font-size: clamp(0.7rem, 0.8vw + 0.4rem, 0.85rem);
  font-weight: 600;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  background: var(--color-primary-light);
  color: var(--color-accent);
  padding: 0.25rem 0.75rem;
  border-radius: var(--radius-full);
}

.article-title-catarina-martins {
  font-size: clamp(1rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-primary);
  font-weight: 600;
  line-height: var(--line-height-normal);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.article-excerpt-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.article-link-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  color: var(--color-accent);
  text-decoration: none;
  font-weight: 500;
  transition: color var(--transition-base);
  display: inline-block;
  margin-top: auto;
}

.article-link-catarina-martins:hover {
  color: var(--color-accent-hover);
  text-decoration: underline;
}

@media (max-width: 768px) {
  .article-card-catarina-martins {
    flex: 1 1 100%;
    min-width: unset;
  }
}

.contact-section-catarina-martins {
  background: var(--color-bg-primary);
  padding: clamp(3rem, 8vw, 6rem) 0;
  overflow: hidden;
}

.contact-content-catarina-martins {
  display: flex;
  flex-direction: column;
  gap: clamp(2rem, 4vw, 3.5rem);
}

.contact-header-catarina-martins {
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: clamp(0.5rem, 1vw, 1rem);
}

.contact-label-catarina-martins {
  font-size: clamp(0.75rem, 1vw + 0.5rem, 0.9rem);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
}

.contact-title-catarina-martins {
  font-size: clamp(1.75rem, 4vw + 0.5rem, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.contact-subtitle-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  max-width: 600px;
  margin: 0 auto;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.contact-buttons-catarina-martins {
  display: flex;
  flex-direction: row;
  gap: clamp(1rem, 2vw, 1.5rem);
  justify-content: center;
  flex-wrap: wrap;
}

.btn-primary-catarina-martins,
.btn-secondary-catarina-martins {
  padding: clamp(0.75rem, 1vw, 1.125rem) clamp(1.5rem, 2vw, 2.5rem);
  border-radius: var(--radius-md);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  font-weight: 600;
  text-decoration: none;
  transition: all var(--transition-base);
  display: inline-block;
  text-align: center;
}

.btn-primary-catarina-martins {
  background: var(--color-accent);
  color: #ffffff;
}

.btn-primary-catarina-martins:hover {
  background: var(--color-accent-hover);
  opacity: 0.9;
}

.btn-secondary-catarina-martins {
  background: var(--color-bg-secondary);
  color: var(--color-text-primary);
  border: 2px solid var(--color-accent);
}

.btn-secondary-catarina-martins:hover {
  background: var(--color-accent);
  color: #ffffff;
}

.contact-info-catarina-martins {
  margin-top: clamp(1rem, 2vw, 2rem);
}

.info-block-catarina-martins {
  background: var(--color-bg-secondary);
  padding: clamp(1.5rem, 2vw, 2.5rem);
  border-radius: var(--radius-md);
  text-align: center;
}

.info-title-catarina-martins {
  font-size: clamp(1rem, 1.5vw + 0.5rem, 1.25rem);
  color: var(--color-text-primary);
  font-weight: 600;
  margin-bottom: clamp(0.75rem, 1vw, 1rem);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.info-text-catarina-martins {
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1.125rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  word-wrap: break-word;
  overflow-wrap: break-word;
}

@media (max-width: 768px) {
  .contact-buttons-catarina-martins {
    flex-direction: column;
  }
  
  .btn-primary-catarina-martins,
  .btn-secondary-catarina-martins {
    width: 100%;
  }
}

.faq-page {
  background-color: var(--color-bg-primary);
  overflow: hidden;
}

.faq-hero {
  background-color: var(--color-bg-secondary);
  padding: var(--spacing-3xl) var(--spacing-md);
  overflow: hidden;
}

.faq-hero-container {
  max-width: 900px;
  margin: 0 auto;
}

.faq-hero-title {
  font-family: var(--font-heading);
  font-size: clamp(2rem, 5vw + 0.5rem, 3.5rem);
  color: var(--color-text-primary);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  margin: 0 0 var(--spacing-md) 0;
  line-height: var(--line-height-tight);
}

.faq-hero-subtitle {
  font-family: var(--font-primary);
  font-size: clamp(1rem, 2vw + 0.25rem, 1.25rem);
  color: var(--color-text-secondary);
  margin: 0;
  line-height: var(--line-height-relaxed);
  font-weight: 400;
}

@media (min-width: 768px) {
  .faq-hero {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }
}

@media (min-width: 1024px) {
  .faq-hero {
    padding: var(--spacing-4xl) var(--spacing-xl);
  }
}

.faq-content {
  background-color: var(--color-bg-primary);
  padding: var(--spacing-3xl) var(--spacing-md);
  overflow: hidden;
}

.faq-container {
  max-width: 800px;
  margin: 0 auto;
}

.faq-accordion {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

.faq-item {
  background-color: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-md);
  overflow: hidden;
  transition: box-shadow var(--transition-base), border-color var(--transition-base);
}

.faq-item:hover {
  box-shadow: var(--shadow-md);
  border-color: var(--color-primary-light);
}

.faq-trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  width: 100%;
  padding: var(--spacing-lg);
  background-color: var(--color-bg-card);
  border: none;
  cursor: pointer;
  text-align: left;
  transition: background-color var(--transition-base);
  font-family: var(--font-primary);
  font-size: clamp(1rem, 1.5vw, 1.125rem);
  font-weight: 600;
  color: var(--color-text-primary);
}

.faq-trigger:hover {
  background-color: var(--color-bg-tertiary);
}

.faq-question {
  display: flex;
  flex: 1;
  align-items: center;
  line-height: var(--line-height-normal);
}

.faq-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 1.5rem;
  height: 1.5rem;
  margin-left: var(--spacing-md);
  font-size: 1.5rem;
  color: var(--color-primary);
  font-weight: 300;
  flex-shrink: 0;
  transition: transform var(--transition-base);
}

.faq-trigger[aria-expanded="true"] .faq-icon {
  transform: rotate(45deg);
}

.faq-answer {
  padding: 0 var(--spacing-lg) var(--spacing-lg) var(--spacing-lg);
  background-color: var(--color-bg-card);
  animation: slideDown var(--transition-base) ease-out;
}

.faq-answer p {
  margin: 0;
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1vw, 1.0625rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  font-weight: 400;
}

@keyframes slideDown {
  from {
    opacity: 0;
    transform: translateY(-0.5rem);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (min-width: 768px) {
  .faq-content {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }

  .faq-accordion {
    gap: var(--spacing-lg);
  }

  .faq-trigger {
    padding: var(--spacing-xl) var(--spacing-lg);
    font-size: clamp(1.0625rem, 1.2vw, 1.25rem);
  }

  .faq-answer {
    padding: 0 var(--spacing-lg) var(--spacing-xl) var(--spacing-lg);
  }
}

@media (min-width: 1024px) {
  .faq-content {
    padding: var(--spacing-4xl) var(--spacing-xl);
  }
}

.faq-cta {
  background-color: var(--color-bg-secondary);
  padding: var(--spacing-3xl) var(--spacing-md);
  overflow: hidden;
}

.faq-cta-container {
  max-width: 1000px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: var(--spacing-2xl);
  align-items: center;
}

.faq-cta-content {
  text-align: center;
}

.faq-cta-title {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw + 0.25rem, 2.5rem);
  color: var(--color-text-primary);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  margin: 0 0 var(--spacing-md) 0;
  line-height: var(--line-height-tight);
}

.faq-cta-text {
  font-family: var(--font-primary);
  font-size: clamp(1rem, 1.5vw, 1.125rem);
  color: var(--color-text-secondary);
  margin: 0 0 var(--spacing-xl) 0;
  line-height: var(--line-height-relaxed);
  font-weight: 400;
}

.faq-cta-button {
  display: inline-block;
  padding: var(--spacing-md) var(--spacing-xl);
  background-color: var(--color-primary);
  color: white;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1vw, 1.0625rem);
  font-weight: 600;
  transition: background-color var(--transition-base), transform var(--transition-base);
  border: none;
  cursor: pointer;
  letter-spacing: var(--letter-spacing-normal);
}

.faq-cta-button:hover {
  background-color: var(--color-primary-hover);
  transform: translateY(-2px);
}

.faq-cta-button:active {
  transform: translateY(0);
}

.faq-cta-image {
  width: 100%;
  max-width: 400px;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
}

.faq-cta-image img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

@media (min-width: 768px) {
  .faq-cta {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }

  .faq-cta-container {
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
    gap: var(--spacing-3xl);
  }

  .faq-cta-content {
    text-align: left;
    flex: 1;
  }

  .faq-cta-image {
    flex: 1;
    max-width: 100%;
  }
}

@media (min-width: 1024px) {
  .faq-cta {
    padding: var(--spacing-4xl) var(--spacing-xl);
  }

  .faq-cta-title {
    font-size: clamp(2rem, 3vw, 2.75rem);
  }
}

.services-page {
  background-color: var(--color-bg-primary);
  color: var(--color-text-primary);
  font-family: var(--font-primary);
}

.services-hero {
  background-color: var(--color-bg-primary);
  padding: var(--spacing-xl) var(--spacing-md);
  overflow: hidden;
  border-bottom: 1px solid var(--color-border-light);
}

.services-hero__container {
  max-width: 900px;
  margin: 0 auto;
  text-align: center;
}

.services-hero__title {
  font-family: var(--font-heading);
  font-size: clamp(2rem, 5vw, 3.5rem);
  color: var(--color-primary);
  margin: 0 0 var(--spacing-sm) 0;
  line-height: var(--line-height-tight);
  letter-spacing: var(--letter-spacing-tight);
  font-weight: 600;
}

.services-hero__subtitle {
  font-size: clamp(1rem, 2vw, 1.25rem);
  color: var(--color-text-secondary);
  margin: 0;
  line-height: var(--line-height-normal);
}

@media (min-width: 768px) {
  .services-hero {
    padding: var(--spacing-3xl) var(--spacing-md);
  }
}

@media (min-width: 1024px) {
  .services-hero {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }
}

.services-container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 var(--spacing-md);
}

.services-content {
  background-color: var(--color-bg-primary);
  padding: var(--spacing-2xl) var(--spacing-md);
  overflow: hidden;
}

.services-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--spacing-lg);
  margin: 0;
}

@media (min-width: 768px) {
  .services-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: var(--spacing-xl);
  }

  .services-content {
    padding: var(--spacing-3xl) var(--spacing-md);
  }
}

@media (min-width: 1024px) {
  .services-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: var(--spacing-2xl);
  }

  .services-content {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }
}

.service-card {
  background-color: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-lg);
  padding: var(--spacing-lg);
  display: flex;
  flex-direction: column;
  transition: all var(--transition-base);
  box-shadow: var(--shadow-sm);
}

.service-card:hover {
  border-color: var(--color-primary-light);
  box-shadow: var(--shadow-md);
  transform: translateY(-2px);
}

.service-card__icon {
  width: 50px;
  height: 50px;
  background-color: var(--color-primary-lighter);
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: var(--spacing-md);
  font-size: 1.75rem;
  color: var(--color-primary);
}

.service-card__title {
  font-family: var(--font-heading);
  font-size: clamp(1.25rem, 2vw, 1.5rem);
  color: var(--color-primary);
  margin: 0 0 var(--spacing-sm) 0;
  line-height: var(--line-height-tight);
  letter-spacing: var(--letter-spacing-tight);
  font-weight: 600;
}

.service-card__description {
  font-size: clamp(0.95rem, 1vw, 1rem);
  color: var(--color-text-secondary);
  margin: 0 0 var(--spacing-md) 0;
  line-height: var(--line-height-relaxed);
  flex-grow: 1;
}

.service-card__topics {
  list-style: none;
  margin: var(--spacing-md) 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: var(--spacing-xs);
  font-size: clamp(0.9rem, 1vw, 0.95rem);
  color: var(--color-text-secondary);
}

.service-card__topics li {
  padding-left: var(--spacing-md);
  position: relative;
}

.service-card__topics li::before {
  content: "";
  position: absolute;
  left: 0;
  color: var(--color-primary);
  font-weight: bold;
}

.service-card__cta {
  display: inline-block;
  margin-top: var(--spacing-md);
  padding: var(--spacing-sm) var(--spacing-md);
  background-color: var(--color-primary);
  color: white;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-size: clamp(0.9rem, 1vw, 0.95rem);
  font-weight: 500;
  transition: all var(--transition-base);
  text-align: center;
  border: 1px solid var(--color-primary);
}

.service-card__cta:hover {
  background-color: var(--color-primary-hover);
  border-color: var(--color-primary-hover);
  transform: translateX(2px);
}

.services-approach {
  background-color: var(--color-bg-secondary);
  padding: var(--spacing-2xl) var(--spacing-md);
  overflow: hidden;
}

.services-approach > .services-container {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--spacing-2xl);
  align-items: center;
}

.services-approach__title {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw, 2.5rem);
  color: var(--color-primary);
  margin: 0 0 var(--spacing-md) 0;
  line-height: var(--line-height-tight);
  letter-spacing: var(--letter-spacing-tight);
  font-weight: 600;
}

.services-approach__text {
  font-size: clamp(0.95rem, 1vw, 1.05rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0 0 var(--spacing-lg) 0;
}

.services-approach__features {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--spacing-md);
}

@media (min-width: 768px) {
  .services-approach__features {
    grid-template-columns: repeat(2, 1fr);
  }
}

.approach-feature {
  display: flex;
  align-items: flex-start;
  gap: var(--spacing-md);
  font-size: clamp(0.9rem, 1vw, 0.95rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
}

.approach-feature__icon {
  flex-shrink: 0;
  width: 24px;
  height: 24px;
  background-color: var(--color-success-light);
  color: var(--color-success);
  border-radius: var(--radius-full);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: bold;
  font-size: 0.875rem;
}

.services-approach__image {
  width: 100%;
  height: auto;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
}

@media (min-width: 768px) {
  .services-approach {
    padding: var(--spacing-3xl) var(--spacing-md);
  }

  .services-approach > .services-container {
    grid-template-columns: 1fr 1fr;
  }
}

@media (min-width: 1024px) {
  .services-approach {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }
}

.services-cta {
  background-color: var(--color-primary-lighter);
  padding: var(--spacing-2xl) var(--spacing-md);
  overflow: hidden;
  border-top: 1px solid var(--color-border-light);
}

.services-cta__content {
  text-align: center;
  max-width: 700px;
  margin: 0 auto;
}

.services-cta__title {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw, 2.25rem);
  color: var(--color-primary);
  margin: 0 0 var(--spacing-md) 0;
  line-height: var(--line-height-tight);
  letter-spacing: var(--letter-spacing-tight);
  font-weight: 600;
}

.services-cta__text {
  font-size: clamp(0.95rem, 1vw, 1.05rem);
  color: var(--color-text-secondary);
  margin: 0 0 var(--spacing-lg) 0;
  line-height: var(--line-height-relaxed);
}

.services-cta__button {
  display: inline-block;
  padding: var(--spacing-md) var(--spacing-xl);
  background-color: var(--color-primary);
  color: white;
  text-decoration: none;
  border-radius: var(--radius-md);
  font-size: clamp(0.95rem, 1vw, 1rem);
  font-weight: 600;
  transition: all var(--transition-base);
  border: 2px solid var(--color-primary);
  cursor: pointer;
}

.services-cta__button:hover {
  background-color: var(--color-primary-hover);
  border-color: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

@media (min-width: 768px) {
  .services-cta {
    padding: var(--spacing-3xl) var(--spacing-md);
  }
}

@media (min-width: 1024px) {
  .services-cta {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }
}

.legal-docs {
  background-color: var(--color-bg-primary);
  color: var(--color-text-primary);
  font-family: var(--font-primary);
}

.legal-docs main {
  width: 100%;
}

.legal-docs .container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 var(--spacing-md);
}

.legal-docs .content {
  max-width: 800px;
  margin: 0 auto;
  padding: var(--spacing-2xl) var(--spacing-md);
}

.legal-docs h1 {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw, 2.5rem);
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-sm);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.legal-docs .last-updated {
  color: var(--color-text-secondary);
  font-size: clamp(0.875rem, 1vw + 0.5rem, 1rem);
  margin-bottom: var(--spacing-2xl);
  padding-bottom: var(--spacing-lg);
  border-bottom: 1px solid var(--color-border-light);
}

.legal-docs section {
  margin-bottom: var(--spacing-3xl);
}

.legal-docs h2 {
  font-family: var(--font-heading);
  font-size: clamp(1.25rem, 3vw, 1.75rem);
  color: var(--color-primary);
  margin-bottom: var(--spacing-md);
  font-weight: 700;
  line-height: var(--line-height-tight);
}

.legal-docs p {
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.1rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-relaxed);
  margin-bottom: var(--spacing-md);
}

.legal-docs ul {
  list-style: none;
  padding-left: 0;
  margin-bottom: var(--spacing-md);
}

.legal-docs li {
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.1rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-relaxed);
  margin-bottom: var(--spacing-sm);
  padding-left: var(--spacing-lg);
  position: relative;
}

.legal-docs li:before {
  content: "";
  color: var(--color-primary);
  font-weight: bold;
  position: absolute;
  left: 0;
}

.legal-docs .contact-section {
  background-color: var(--color-bg-secondary);
  padding: var(--spacing-lg);
  border-radius: var(--radius-md);
  margin-top: var(--spacing-3xl);
  border-left: 4px solid var(--color-primary);
}

.legal-docs .contact-section h2 {
  color: var(--color-text-primary);
  margin-top: 0;
}

.legal-docs .contact-section p {
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-sm);
}

.legal-docs .contact-section strong {
  color: var(--color-primary);
  font-weight: 600;
}

@media (min-width: 768px) {
  .legal-docs .content {
    padding: var(--spacing-3xl) var(--spacing-lg);
  }
}

@media (min-width: 1024px) {
  .legal-docs .content {
    padding: var(--spacing-4xl) var(--spacing-xl);
  }
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

html,
body {
  width: 100%;
  height: 100%;
}

.thank-you-page {
  background-color: var(--color-bg-primary);
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
}

.thank-section {
  width: 100%;
  padding: var(--spacing-lg) var(--spacing-md);
  overflow: hidden;
}

@media (min-width: 768px) {
  .thank-section {
    padding: var(--spacing-2xl) var(--spacing-lg);
  }
}

@media (min-width: 1024px) {
  .thank-section {
    padding: var(--spacing-3xl) var(--spacing-2xl);
  }
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 var(--spacing-md);
  width: 100%;
}

@media (min-width: 768px) {
  .container {
    padding: 0 var(--spacing-lg);
  }
}

.content {
  max-width: 800px;
  margin: 0 auto;
  width: 100%;
}

.thank-wrapper {
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--spacing-lg);
}

@media (min-width: 768px) {
  .thank-wrapper {
    gap: var(--spacing-xl);
  }
}

.success-icon {
  color: var(--color-success);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: var(--spacing-sm);
}

@media (min-width: 768px) {
  .success-icon {
    margin-bottom: var(--spacing-md);
  }
}

.success-icon svg {
  width: clamp(60px, 12vw, 100px);
  height: clamp(60px, 12vw, 100px);
  display: block;
}

h1 {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw, 2.75rem);
  color: var(--color-text-primary);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-normal);
  line-height: var(--line-height-tight);
}

.lead-text {
  font-family: var(--font-primary);
  font-size: clamp(1rem, 2vw, 1.25rem);
  color: var(--color-primary);
  font-weight: 600;
  line-height: var(--line-height-normal);
  letter-spacing: var(--letter-spacing-normal);
}

.description-text {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.1rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-relaxed);
  letter-spacing: var(--letter-spacing-normal);
  max-width: 650px;
  margin-left: auto;
  margin-right: auto;
}

.next-steps-text {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  letter-spacing: var(--letter-spacing-normal);
  max-width: 650px;
  margin-left: auto;
  margin-right: auto;
}

.btn {
  display: inline-block;
  padding: clamp(0.75rem, 1.5vw, 1rem) clamp(1.5rem, 3vw, 2.5rem);
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1rem);
  font-weight: 600;
  text-decoration: none;
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
  letter-spacing: var(--letter-spacing-normal);
  border: 2px solid transparent;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--spacing-sm);
  margin-top: var(--spacing-sm);
}

@media (min-width: 768px) {
  .btn {
    margin-top: var(--spacing-md);
  }
}

.btn-primary {
  background-color: var(--color-primary);
  color: var(--color-bg-primary);
  border-color: var(--color-primary);
}

.btn-primary:hover {
  background-color: var(--color-primary-hover);
  border-color: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.btn-primary:active {
  transform: translateY(0);
}

@media (max-width: 480px) {
  .thank-wrapper {
    gap: var(--spacing-md);
  }

  .success-icon {
    margin-bottom: var(--spacing-xs);
  }

  h1 {
    margin-top: var(--spacing-xs);
  }

  .btn {
    width: 100%;
    max-width: 320px;
  }
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

.error-page {
  background-color: var(--color-bg-primary);
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
}

.error-section {
  width: 100%;
  padding: var(--spacing-2xl) var(--spacing-md);
  overflow: hidden;
}

.container {
  max-width: 1440px;
  margin: 0 auto;
  width: 100%;
}

.content {
  max-width: 800px;
  margin: 0 auto;
  width: 100%;
}

.error-wrapper {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: var(--spacing-2xl);
}

.error-visual {
  width: 100%;
  display: flex;
  justify-content: center;
  margin-bottom: var(--spacing-lg);
}

.error-code-wrapper {
  position: relative;
  width: 100%;
  max-width: 300px;
  aspect-ratio: 1;
  display: flex;
  align-items: center;
  justify-content: center;
}

.error-code {
  font-family: var(--font-heading);
  font-size: clamp(4rem, 15vw, 8rem);
  font-weight: 700;
  color: var(--color-primary);
  line-height: 1;
  position: relative;
  z-index: 2;
  letter-spacing: var(--letter-spacing-tight);
}

.error-decoration {
  position: absolute;
  width: 100%;
  height: 100%;
  border: 3px solid var(--color-primary-light);
  border-radius: var(--radius-lg);
  opacity: 0.3;
  animation: pulse-border 3s ease-in-out infinite;
}

@keyframes pulse-border {
  0%, 100% {
    opacity: 0.3;
    transform: scale(1);
  }
  50% {
    opacity: 0.6;
    transform: scale(1.05);
  }
}

.error-message {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

.error-title {
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 4vw, 2.5rem);
  color: var(--color-text-primary);
  font-weight: 600;
  line-height: var(--line-height-tight);
  letter-spacing: var(--letter-spacing-normal);
}

.error-description {
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1vw + 0.5rem, 1.1rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: var(--spacing-sm) 0;
}

.error-suggestions {
  background-color: var(--color-bg-card);
  border-left: 4px solid var(--color-primary);
  padding: var(--spacing-md) var(--spacing-lg);
  border-radius: var(--radius-md);
  margin: var(--spacing-lg) 0;
  text-align: left;
}

.suggestion-label {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-primary);
  font-weight: 600;
  margin-bottom: var(--spacing-sm);
  letter-spacing: var(--letter-spacing-normal);
}

.suggestion-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: var(--spacing-xs);
}

.suggestion-list li {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw + 0.4rem, 1rem);
  color: var(--color-text-secondary);
  padding-left: var(--spacing-md);
  position: relative;
  line-height: var(--line-height-normal);
}

.suggestion-list li::before {
  content: "";
  position: absolute;
  left: 0;
  color: var(--color-primary);
  font-weight: bold;
}

.btn {
  display: inline-block;
  padding: var(--spacing-sm) var(--spacing-xl);
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw + 0.5rem, 1.05rem);
  text-decoration: none;
  border-radius: var(--radius-md);
  border: 2px solid transparent;
  cursor: pointer;
  transition: all var(--transition-base);
  font-weight: 600;
  letter-spacing: var(--letter-spacing-normal);
  margin-top: var(--spacing-lg);
}

.btn-primary {
  background-color: var(--color-primary);
  color: var(--color-bg-primary);
  border-color: var(--color-primary);
}

.btn-primary:hover {
  background-color: var(--color-primary-hover);
  border-color: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.btn-primary:active {
  transform: translateY(0);
}

@media (min-width: 768px) {
  .error-section {
    padding: var(--spacing-3xl) var(--spacing-lg);
  }

  .error-wrapper {
    gap: var(--spacing-3xl);
  }

  .error-code-wrapper {
    max-width: 400px;
  }

  .error-suggestions {
    text-align: center;
    padding: var(--spacing-lg) var(--spacing-2xl);
  }

  .suggestion-list {
    flex-direction: row;
    justify-content: center;
    flex-wrap: wrap;
    gap: var(--spacing-lg);
  }

  .suggestion-list li {
    padding-left: var(--spacing-lg);
    flex: 0 1 calc(50% - var(--spacing-sm));
  }
}

@media (min-width: 1024px) {
  .error-section {
    padding: var(--spacing-4xl) var(--spacing-lg);
  }

  .error-wrapper {
    gap: var(--spacing-4xl);
  }

  .error-code-wrapper {
    max-width: 450px;
  }

  .suggestion-list li {
    flex: 0 1 auto;
  }
}

@media (prefers-reduced-motion: reduce) {
  .error-decoration {
    animation: none;
    opacity: 0.3;
  }

  .btn-primary:hover {
    transform: none;
  }
}

.contact-page-getstarted {
  background-color: var(--color-bg-primary);
  overflow: hidden;
}

.contact-hero {
  background-color: var(--color-bg-secondary);
  padding: var(--spacing-2xl) 0;
  overflow: hidden;
}

.contact-hero-content {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

.contact-hero-content h1 {
  font-family: var(--font-heading);
  font-size: clamp(2rem, 5vw, 3rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  line-height: var(--line-height-tight);
}

.contact-hero-lead {
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1.5vw, 1.15rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  max-width: 600px;
}

@media (min-width: 768px) {
  .contact-hero {
    padding: var(--spacing-3xl) 0;
  }
}

@media (min-width: 1024px) {
  .contact-hero {
    padding: var(--spacing-4xl) 0;
  }
}

.contact-main {
  background-color: var(--color-bg-primary);
  padding: var(--spacing-2xl) 0;
  overflow: hidden;
}

.contact-main-content {
  width: 100%;
}

.contact-grid {
  display: flex;
  flex-wrap: wrap;
  gap: var(--spacing-3xl);
  align-items: flex-start;
}

@media (max-width: 767px) {
  .contact-grid {
    gap: var(--spacing-2xl);
  }
}

.contact-form-wrapper {
  flex: 1 1 100%;
  min-width: 0;
}

@media (min-width: 768px) {
  .contact-form-wrapper {
    flex: 1 1 45%;
  }
}

.contact-form-header {
  margin-bottom: var(--spacing-lg);
}

.contact-form-header h2 {
  font-family: var(--font-heading);
  font-size: clamp(1.35rem, 3vw, 1.75rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-sm);
}

.contact-form-header p {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
}

.contact-form {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

.contact-form-row {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-sm);
}

.contact-form-label {
  font-family: var(--font-primary);
  font-size: clamp(0.85rem, 0.9vw, 0.95rem);
  font-weight: 600;
  color: var(--color-text-primary);
  letter-spacing: var(--letter-spacing-normal);
}

.contact-form-input,
.contact-form-textarea {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  padding: var(--spacing-md);
  background-color: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-md);
  color: var(--color-text-primary);
  transition: all var(--transition-base);
  width: 100%;
}

.contact-form-input::placeholder,
.contact-form-textarea::placeholder {
  color: var(--color-text-muted);
}

.contact-form-input:focus,
.contact-form-textarea:focus {
  outline: none;
  border-color: var(--color-primary);
  background-color: var(--color-bg-card);
  box-shadow: 0 0 0 3px rgba(var(--color-primary), 0.1);
}

.contact-form-textarea {
  resize: vertical;
  min-height: 140px;
  font-family: var(--font-primary);
}

.contact-form-privacy {
  margin: var(--spacing-sm) 0;
}

.contact-form-privacy-text {
  font-family: var(--font-primary);
  font-size: clamp(0.8rem, 0.9vw, 0.9rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
}

.contact-form-privacy-link {
  color: var(--color-primary);
  text-decoration: none;
  font-weight: 600;
  transition: color var(--transition-base);
}

.contact-form-privacy-link:hover {
  color: var(--color-primary-hover);
  text-decoration: underline;
}

.contact-form-submit {
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1vw, 1.05rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-normal);
  padding: var(--spacing-md) var(--spacing-lg);
  background-color: var(--color-primary);
  color: var(--color-text-primary);
  border: none;
  border-radius: var(--radius-md);
  cursor: pointer;
  transition: all var(--transition-base);
  width: 100%;
  margin-top: var(--spacing-sm);
}

.contact-form-submit:hover {
  background-color: var(--color-primary-hover);
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}

.contact-form-submit:active {
  transform: translateY(0);
}

.contact-info-wrapper {
  flex: 1 1 100%;
  min-width: 0;
}

@media (min-width: 768px) {
  .contact-info-wrapper {
    flex: 1 1 45%;
  }
}

.contact-info-header {
  margin-bottom: var(--spacing-lg);
}

.contact-info-header h2 {
  font-family: var(--font-heading);
  font-size: clamp(1.35rem, 3vw, 1.75rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-sm);
}

.contact-info-header p {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
}

.contact-info-list {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-xl);
  margin-bottom: var(--spacing-2xl);
}

.contact-info-item {
  display: flex;
  gap: var(--spacing-md);
  align-items: flex-start;
}

.contact-info-icon {
  flex-shrink: 0;
  width: 48px;
  height: 48px;
  display: flex;
  align-items: center;
  justify-content: center;
  background-color: var(--color-primary-light);
  border-radius: var(--radius-md);
  color: var(--color-primary);
  font-size: 1.5rem;
}

.contact-info-content {
  flex: 1;
  min-width: 0;
}

.contact-info-title {
  font-family: var(--font-heading);
  font-size: clamp(1.05rem, 1.5vw, 1.25rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-xs);
}

.contact-info-text {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  margin: 0;
}

.contact-info-subtext {
  font-family: var(--font-primary);
  font-size: clamp(0.85rem, 0.9vw, 0.95rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  margin: var(--spacing-xs) 0 0 0;
}

.contact-info-cta {
  padding: var(--spacing-lg);
  background-color: var(--color-bg-card);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-md);
}

.contact-info-cta-title {
  font-family: var(--font-heading);
  font-size: clamp(1.05rem, 1.5vw, 1.25rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  margin: 0 0 var(--spacing-sm) 0;
}

.contact-info-cta-text {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-normal);
  margin: 0 0 var(--spacing-md) 0;
}

.contact-info-cta-link {
  display: inline-block;
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-normal);
  color: var(--color-primary);
  text-decoration: none;
  padding: var(--spacing-sm) var(--spacing-md);
  border: 2px solid var(--color-primary);
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
}

.contact-info-cta-link:hover {
  background-color: var(--color-primary);
  color: var(--color-text-primary);
}

@media (min-width: 768px) {
  .contact-main {
    padding: var(--spacing-3xl) 0;
  }
}

@media (min-width: 1024px) {
  .contact-main {
    padding: var(--spacing-4xl) 0;
  }
}

.contact-faq {
  background-color: var(--color-bg-secondary);
  padding: var(--spacing-2xl) 0;
  overflow: hidden;
}

.contact-faq-content {
  width: 100%;
}

.contact-faq-content h2 {
  font-family: var(--font-heading);
  font-size: clamp(1.5rem, 4vw, 2.25rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  margin-bottom: var(--spacing-2xl);
}

.contact-faq-list {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-xl);
  margin-bottom: var(--spacing-2xl);
}

.contact-faq-item {
  padding: var(--spacing-lg);
  background-color: var(--color-bg-primary);
  border: 1px solid var(--color-border-light);
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
}

.contact-faq-item:hover {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-sm);
}

.contact-faq-question {
  font-family: var(--font-heading);
  font-size: clamp(1.05rem, 2vw, 1.25rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-tight);
  color: var(--color-text-primary);
  margin: 0 0 var(--spacing-sm) 0;
}

.contact-faq-answer {
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  color: var(--color-text-secondary);
  line-height: var(--line-height-relaxed);
  margin: 0;
}

.contact-faq-cta {
  text-align: center;
  padding: var(--spacing-xl);
  background-color: var(--color-bg-card);
  border-radius: var(--radius-md);
}

.contact-faq-cta-text {
  font-family: var(--font-primary);
  font-size: clamp(0.95rem, 1.5vw, 1.1rem);
  color: var(--color-text-primary);
  line-height: var(--line-height-normal);
  margin: 0 0 var(--spacing-md) 0;
}

.contact-faq-cta-link {
  display: inline-block;
  font-family: var(--font-primary);
  font-size: clamp(0.9rem, 1vw, 1.05rem);
  font-weight: 700;
  letter-spacing: var(--letter-spacing-normal);
  color: var(--color-primary);
  text-decoration: none;
  padding: var(--spacing-md) var(--spacing-lg);
  border: 2px solid var(--color-primary);
  border-radius: var(--radius-md);
  transition: all var(--transition-base);
}

.contact-faq-cta-link:hover {
  background-color: var(--color-primary);
  color: var(--color-text-primary);
  transform: translateY(-2px);
}

@media (min-width: 768px) {
  .contact-faq {
    padding: var(--spacing-3xl) 0;
  }
}

@media (min-width: 1024px) {
  .contact-faq {
    padding: var(--spacing-4xl) 0;
  }
}

.container {
  width: 100%;
  max-width: 1440px;
  margin: 0 auto;
  padding: 0 var(--spacing-md);
}

@media (min-width: 768px) {
  .container {
    padding: 0 var(--spacing-lg);
  }
}

@media (min-width: 1024px) {
  .container {
    padding: 0 var(--spacing-xl);
  }
}
.header-servico-pro-hamburger,.header-servico-pro-mobile-close,.header-servico-pro-mobile-toggle{
  width: 34px;
}

.header-servico-pro-desktop-nav{
  justify-content: flex-end;
}

.portfolio-card{
  display: flex;
  flex-direction: column !important;
}

.portfolio-card__content{
  width: 100% !important;
}

.portfolio-card-content{
  width: 100% !important;
}

.hero-title-index{
  word-break: break-all;
}

.services-cards,.services-cards-container,.services-grid,.services-container{
  display: flex;
  flex-direction: column;
}

.content{
  display: block;
}

.container{
  display: block !important;
}

html{
  scroll-padding-top: 80px;
}

img{
  max-width: 100%;
  height: auto;
}

input,textarea,select{
  max-width: 100%;
  box-sizing: border-box;
}

#cookieBanner{
  max-width: 100%;
  box-sizing: border-box;
  padding-bottom: max(1rem, env(safe-area-inset-bottom));
}

.card img,.portfolio-card img,[class*="-card"] img{
  flex-shrink: 0;
  align-self: flex-start;
  max-width: 100%;
  height: auto;
}

.header-servico-pro-mobile-menu{
  padding-top: max(env(safe-area-inset-top), 0px);
}
@media (max-width: 480px){
  .header-servico-pro-mobile-menu{
    max-width: 100%;
  }
}

.header-servico-pro-mobile-menu.active{
  z-index: 999;
}

.header-servico-pro-mobile-toggle[aria-expanded="true"]{
  display: none;
}

@media (max-width: 768px) {
  .blog_card_image_base {
    aspect-ratio: 6 / 9;
  }
  .card-image-english-customer-service {
    aspect-ratio: 6 / 9;
  }
}